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FIlter doesn't work properly

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #330669

    Cimo
    Participant

    Hi, please when I set product filters on home page (like Bike demo), it is not working correctly on desktop. For example when I choose category, it immediately redirect to shop page. But it happens with some categories/brands. On mobile is everything good. Thank you for help.

    #330747

    Hello,

    Can you please share the WP admin URL, the WP admin URL shows the error:
    https://ibb.co/bv5hdRD

    Best Regards.

    #330751

    Cimo
    Participant

    It should be okay now, please try.

    #330978

    Hello,

    I have visited your website and the filters are working as they should.

    Screenshot for Clarification: https://gyazo.com/d3736a6aa9d7f9cc4081f9cc63666ab7

    Best Regards

    #331191

    Cimo
    Participant

    Please try more Categories. It doesn’t work for me. For example Category: Gravel bicykle.
    Some categories are okay, and some don’t.

    Thanks

    #331313

    Hello,

    Please deactivate all the third-party plugins then check back.

    If the problem still continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #331328

    Cimo
    Participant

    Hello,
    I deactivated all plugins except Woocommerce, Elementor and Woodmart core. Problem still continues πŸ™

    Best regards

    #331439

    Hello,

    Please try recreating the filter from scratch then check back.

    Best Regards.

    #331464

    Cimo
    Participant

    I know where is the problem πŸ™‚
    It is because of buttons under the filter. When you point on category, which is on the picture(big button), it will react on that button, not on the filter. But if I set Z-index on the filter up, still not react on it.
    Is there workaround?

    Best regards

    #331466

    Cimo
    Participant

    Okay, it works now πŸ™‚
    Z-index to buttons set to 0, and it seems good.

    Best regards

    #331541

    Hello,

    We are Glad that your issue ha been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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