Theme settings are not showing

Hello, I emailed the following information to you on Dec. 1. I haven’t heard anything back, so I am also sending it here:

Problem description: The same issue has happened twice now with two scenarios. Scenario 1: I will save my work, check the site to make sure all changes have taken place and log out. When I log back in the next time to work on it, the typography saved in my Woodmart settings are replaced with a generic font that isn’t listed (maybe Arial font). Scenario 2: I will make changes in the Woodmart theme settings and save them. After I have hit save, the typography saved in my Woodmart settings are replaced with a generic font that isn’t listed (maybe Arial font). In each scenario, the Woodmart typekit settings will still have Open Sans and Poppins listed as the fonts for the site, but will not show. No matter how many times I save my Woodmart typekit settings, the correct fonts never come back. Let me know if you need me to restore a backup with the correct fonts or if you would like to hop on a call/video chat.

I think I have disabled all plugins not associated with Woodmart. I have also created a user and password for you, find the login information below.

• This reply was modified 2 years, 9 months ago by Artem Temos.

Hello, the previous suggestion below worked to fix the theme. I will let you know if it breaks again. Ty

Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.