Coupon box on Checkout

This topic has 9 replies, 2 voices, and was last updated 6 years, 10 months ago by Artem Temos.

Viewing 10 posts - 1 through 10 (of 10 total)

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January 12, 2018 at 7:42 pm #33219

etinteractive
Participant

How can we enable coupon box on Checkout page? it works on Cart but we need it on both.

January 13, 2018 at 10:18 am #33240

Artem Temos
Keymaster

Hello,

Actually, coupon box is enabled on checkout page by default also. Could you please provide us your admin access so we can check why you don’t see it?

Thank you

January 13, 2018 at 3:41 pm #33308

etinteractive
Participant

I believe it maybe other plugins. but not sure why they overwriting your page. never happened on any other themes.

January 13, 2018 at 4:07 pm #33313

Artem Temos
Keymaster

But this page comes with WooCommerce plugin, so these plugins seem to override the plugin’s files.

January 13, 2018 at 5:05 pm #33324

etinteractive
Participant

i disabled them and it still does not work.

January 13, 2018 at 5:12 pm #33327

Artem Temos
Keymaster

Could you please check how it works with default WordPress theme to understand is it related to our theme issue or not?

Thank you in advance.

January 13, 2018 at 6:45 pm #33345

etinteractive
Participant

it also does not work on WP default.

January 13, 2018 at 8:07 pm #33357

Artem Temos
Keymaster

So it means that this is not our theme bug or issue. Probably, something wrong in the WooCommerce configuration. Or some extra plugin changes this functionality.

January 14, 2018 at 3:09 pm #33443

etinteractive
Participant

Figured it out, if a coupon is applied already, it hides the links.

I had a coupon applied from a previous session.

January 14, 2018 at 8:55 pm #33465

Artem Temos
Keymaster

Great, we are glad that you have found the solution.
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