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INSTAGRAM FEED BROKEN AFTER LATEST UPDATE

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  • #332229

    molinarigrafica
    Participant

    Hi, I have the same problem of other people I can see in the forum.

    Instagram was connected until yesterday, now after Woodmart Update (6.1.4) it doesn’t work anymore. I tried to disconnect Instagram and then re-click on Connect button to follow your guide, but I have errors in answer (attached screenshots). I have just read another topic with the same issue, and you suggest to the user to create another topic, so here we are. My website is in construction, so I’ll give you the address but you’ll not find anything but maintenance mode.

    Thank you, Davide

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    #332250

    Stadoom
    Participant

    Have same problem:

    Cannot call API for app 420748032186288 on behalf of user 1725391507666545

    Is it on my side?

    #332252

    Artem Temos
    Keymaster

    Hello,

    There is a problem with the API application on our side. Facebook blocked our WoodMart Instagram APP and by doing that your Instagram connection is not available. We have already contacted Facebook on this matter and waiting for their response. We hope to resolve this problem in the next days. Sorry for the inconvenience.

    Kind Regards

    #332312

    molinarigrafica
    Participant

    Thank you, I await for a solution.

    Davide

    #332324

    Artem Temos
    Keymaster

    Facebook has just restored our APP. Please, try to reconnect your account now in Theme Settings -> API integrations.

Viewing 5 posts - 1 through 5 (of 5 total)