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Split: 10 IMPORTANT QUESTIONS – WOODMART

Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 16, 2021 at 1:37 pm #332299

    DJLS1997
    Participant

    (20) DONE FIXED!

    (22 & 23) DONE FIXED!

    (24) I Really need your help on this one since i follow that link guidance step by step very carefully and i failled to make the greek transation to apply for the website muapro.com

    (25) NEW QUESTION:

    I Created a MEGA MENU named (DESKTOP MEGA) using HTML Blocks and when am applying that block in the KRYOLAN Categorie to open in hover is opening the HTML Block but has nothing to do with the mega menu i designed, is showing a different mega menu that i didn’t design.

    I Clear the catche also i did so many things in order to see if is catching or cookies related issue but still shows different style of mega menu html block than the one i designed in Elementor. Please check it am tryng to figure out a solution for more than 3 hours.

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    November 17, 2021 at 6:54 am #332434

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad almost all of your issues have been Resolved.

    As the previous topic was getting lengthier I have splitted your new questions into a new topic.

    Note: Please create new topics for each issue in the support system to avoid any confusions.

    24) Please provide the FTP details for the website.

    25) Please try recreating the HTML Block then check back.

    Best Regards

    November 20, 2021 at 7:29 am #333291

    DJLS1997
    Participant

    (24) Still unable to make the translation work in my website :/

    (25) SKIP IT FOR Now, am going to use normal menu

    (26) NEW QUESTION: How i can make the subcategories that are shown inside the shop page with an image Capitalised instead of Uppercase? They are not good looking in greek Uppercase, please check the screen bellow.

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    November 20, 2021 at 12:06 pm #333325

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    24) The translation issue has been Resolved.

    26) You can find the catalog settings under Appearance >> Customize >> Woocommerce >> Product Catalog.

    Screenshot for Clarification: https://gyazo.com/b780d37b010386dfffcb02249b9882e4

    Best Regards

    November 20, 2021 at 12:24 pm #333328

    DJLS1997
    Participant

    AWESOME YOU’RE DA BEST !!!!

    (27) NEW QUESTION/ISSUE:

    I Design a page with elementor named (Αρχική) which is going to be my client homepage, when am adding this page as a homepage for some strange reason the elements bellow (ΔΗΜΟΦΙΛΕΙΣ ΚΑΤΗΓΟΡΙΕΣ) section are not hovering, the logo grid section is not showing broken, and (ΕΙΣΑΙ ΕΠΑΓΓΕΛΜΑΤΙΑΣ?) section also is looking broken.

    This is the link of the (Αρχική) home page, http://muaprostore.com/home

    By visiting it now you is working perfectly the issue occured only if we set this page as a homepage.

    In order to spot the issue you must visit this page now and then set it as a homepage and compare it, you’ll notice that once is set as a homepage looks destroyed those 3 sections i mention above (ΔΗΜΟΦΙΛΕΙΣ ΚΑΤΗΓΟΡΙΕΣ) // (LOGO GRID) // (ΕΙΣΑΙ ΕΠΑΓΓΕΛΜΑΤΙΑΣ? ΚΕΡΔΙΣΕ ΕΩΣ 20% ΕΚΠΤΩΣΗ ΓΙΑ ΠΑΝΤΑ)

    November 20, 2021 at 12:47 pm #333330

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    Please elaborate the issue you are facing with the help of some relevant screenshots to check it myself and help you out accordingly.

    Best Regards

    November 20, 2021 at 7:09 pm #333369

    DJLS1997
    Participant

    Okay i upload 2 full page screenshots before & after!

    The before screenshot is how the website is looking when is not set as homepage, and the after screenshot is how the website is looking (BROKEN) once i set it as homepage!

    Please check the issue by loggin in to my website, since is clear that there is issue there.

    (1) Visit this page now: https://muaprostore.com/homepage/

    (2) Log in to my Admin Dashboard and make it as homepage

    (3) Then check it again, you’ll spot the issue.

    November 20, 2021 at 7:11 pm #333370

    DJLS1997
    Participant

    My screenshots exceed your allowed file size, so you can find them below in ImgBB!

    https://ibb.co/cc4gqT5 (BEFORE SET AS A HOMEPAGE – Website was GOOD LOOKING)

    https://ibb.co/Fh6S0G5 (AFTER SET AS A HOMEPAGE – Some Website sections are BROKEN)

    November 22, 2021 at 7:10 am #333563

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default WordPress theme because you are using the Elements of Elementor on the page and our theme doesn’t influence it?

    Also, update the Theme and Woodmart core plugin to the latest version.

    Best Regards

    November 23, 2021 at 9:58 am #333898

    DJLS1997
    Participant

    Once i updated Woodmart theme my website broke and got this warning.

    Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at mysql. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure you have typed the correct hostname?
    Are you sure the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

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    November 23, 2021 at 12:35 pm #333968

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This is a server related issue. Please refer to this article, I hope it will be helpful. https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

    Best Regards

    November 23, 2021 at 4:04 pm #334051

    DJLS1997
    Participant

    Alright buddy thanks i got in touch with them and they fixed it!

    Mark this ticket as resolved i requested from my client a detailed list of revisions, am waitting him to update me. Ill open new ticket focusing in his requirements 🙂

    You’re awesome!

    November 24, 2021 at 6:09 am #334135

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that you loved our Theme and Support Staff. We wish you all the best.

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

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