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Error with Woodmart

Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 17, 2021 at 6:16 pm #332621

    Carlos R
    Participant

    Hi I have a problem with the theme, if I want to edit with WP Bakery I can not do nothing (attached image) and with other plugin (slides) I can not change between tablet, desktop, phone.

    I try to downgrade to a previous version of wordpress but it didn’t work.

    Can you help me?

    Thanks!

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    November 17, 2021 at 6:21 pm #332624

    Carlos R
    Participant

    I don’t know if the problem is because I apply my purchase code in a temporal domain and I need to change? what do you think?

    November 18, 2021 at 12:33 am #332673

    Elise Noromit
    Member

    Hello,

    Please confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    November 18, 2021 at 1:33 am #332685

    Carlos R
    Participant

    Thanks go ahead with the test!

    Thanks

    November 18, 2021 at 10:06 am #332787

    Elise Noromit
    Member

    Hello,

    WoodMart works with either WP Bakery builder or Elementor builder at once, but not with both at the same time. The demo content would be based on the chosen builder. It is not possible to switch from one builder to another after setting it all up.

    As soon as I deactivated all the plugins Text block works properly: https://gyazo.com/6b60c33fa76dbb5e3bb6a9dd4bcfd505

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)