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Default sort order + product price out of order

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 17, 2021 at 9:25 pm #332643

    [email protected]
    Participant

    If we visit our site in cognieto mode the default sort order shows as price low to high but the actual data in the grid isnt in this order. We assume it is the “default” sort but in the info in the drop down is pre-selected so it is quite confusing

    November 18, 2021 at 12:34 am #332674

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    November 23, 2021 at 2:56 pm #334033

    [email protected]
    Participant

    We loaded storefront theme and it is still showing it incorrectly.

    November 23, 2021 at 11:07 pm #334091

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)