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WordPress Customise doesn't work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #332645

    stitou
    Participant

    Hi, the wordpress Customise doesn’t work. Everything else works.

    I just started with this website and only uploaded the Theme and the plugins coming with it.
    When i open Apperance > Customise i just get a white screen.

    I tried on sevaral other browers, incognito, updating everything, deactivating all plugins…

    What could it be?

    #332675

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #332912

    stitou
    Participant

    Still doesn’t work. I disables all plugins with no succes. I have added the admin credentials in private content part.

    I enabled the CMP coming soon page plugin again as i dont want customers to see the website while in development.

    #332919

    stitou
    Participant

    Update:

    The widget page also doesn’t work.

    I just got a white screen.

    #332920

    stitou
    Participant

    Update:

    Also adding new pages doesn’t seem to work… I think there is something wrong with the theme as i worked before with this theme and never had any issues before.

    This website fresh. I know uploaded the theme and some pictures.

    #332972

    Hello,

    Please check the credentials I cannot log in.

    If you have any questions please feel free to contact us.

    Best Regards

    #332974

    stitou
    Participant

    See private area

    #333162

    Hello,

    Our developers have fixed that on your site and this fix would be added to the nearest update.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)