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Product Categories widget dropdown not working on mobile devices

Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 20, 2021 at 5:07 am #333275

    CatherineTMH
    Participant

    The “Product Categories” widget dropdown selection does not work on mobiles when the off-canvas sidebar is selected.

    When attempting to select a category to filter out products it prompts me to type into a text input field with a flashing cursor.

    It works fine on desktop – but not mobile.

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    November 20, 2021 at 9:17 am #333306

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and provide the login details of the website.

    Best Regards

    November 20, 2021 at 10:20 pm #333388

    CatherineTMH
    Participant

    Deactivated all plugins other than woocommerce related plugins and still no luck. I have turned off caching server-side and provided login deets in private content.

    November 22, 2021 at 7:49 am #333572

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default wordpress theme.

    Because the Categories widget is woocommerce functionality and our theme doesn’t influence.

    Best Regards

    November 22, 2021 at 10:19 am #333619

    CatherineTMH
    Participant

    How is that possible?

    The off-canvas menu/filter that has the product category widget in place is a Woodmart specific function?

    If I change the theme that function no longer exists.

    November 22, 2021 at 12:53 pm #333685

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and then tell me then we will troubleshoot with the theme plugins.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)