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Error in Website Formation

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 25, 2021 at 4:37 pm #334614

    danilobrisola
    Participant

    hello, how are you?

    I’m having a problem using your theme, that when I make any changes to the theme settings, my entire site has broken formatting. I don’t know what else to do, because whenever I make a change it breaks all the formatting.

    Can you help me at this point?
    As you can see in the photo, the website is not formatted as it should be.

    I just make any kind of change to the theme settings, no matter how simple it is, the theme breaks all its formatting and style.

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    November 25, 2021 at 10:43 pm #334676

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme and all the related plugins.

    In addtion, HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    November 26, 2021 at 3:02 pm #334934

    danilobrisola
    Participant

    I made the change as requested but it was not successful! Can you help me at this point, if I do ftp upload?

    November 26, 2021 at 10:35 pm #335000

    Elise Noromit
    Member

    Hello,

    I have made the change in the Theme Settings > Product archive > Product grid and it worked properly. https://gyazo.com/34bacd1b28d37be00702a14910daa9c5

    Please describe the actions step by step to reproduce the problem. Make sure you have cleared all the cache.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)