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page lost password

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  • November 27, 2021 at 3:32 pm #335140

    macoinformatique
    Participant

    Hello
    I need your help
    on my website, when I click on my forgot password, it sends me to the wordpress interface and not to the theme page.
    I don’t know how to solve this problem

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    November 27, 2021 at 7:08 pm #335162

    Elise Noromit
    Member

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    Login and password restoring is the WordPress functionality, and this is the correct WordPress performance: when you try to restore the password you are getting to the WordPress interface. No WordPress theme does not have the option to restore or create a password.

    Best Regards

    November 28, 2021 at 6:25 pm #335242

    macoinformatique
    Participant

    Thank you for your reply

    But I don’t see the code that I have to add Theme Settings> Custom CSS> Global:

    I understand that the restoration of the password for the users is a function of wordpress, I just want that the page which proposes to enter the email address is not the wordpress page but rather the page of my website like demo of themplete

    cordially

    November 28, 2021 at 10:34 pm #335292

    Elise Noromit
    Member

    Hello,

    I am terribly sorry, I have written this phrase by mistake. There is no code to change the default WordPress functionality. Sorry for the confusion.

    Best Regards

    November 29, 2021 at 7:35 am #335332

    macoinformatique
    Participant

    Hey
    no problem
    do no’t have solution for me ?

    Best Regards

    November 29, 2021 at 1:25 pm #335491

    Elise Noromit
    Member

    Hello,

    You can try to search for a plugin, we have not tested any to recommend.

    If you have any questions please feel free to contact us.

    Best Regards

    November 29, 2021 at 4:13 pm #335538

    macoinformatique
    Participant

    Why i can’t found lostpassword page in my templete ?
    how can i export just this page ?

    November 29, 2021 at 10:50 pm #335603

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Disable child them if it is active.
    then go to http://www.yourdomain/wp-admin do you have the login form?

    What do you see when you click “Lost password” link? Please show the screen.

    Best Regards

    Best Regards

    November 30, 2021 at 11:30 am #335736

    macoinformatique
    Participant

    hello

    Thank you for your reply
    I solved my problem, it was because of a maintenance plugin.

    Best Regards

    November 30, 2021 at 1:44 pm #335830

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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