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Product gallery carousel

Viewing 22 posts - 1 through 22 (of 22 total)
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    Posts
  • January 16, 2018 at 12:01 am #33586

    ndaffunchio
    Participant

    Hello, maybe I set something wrong but its happening that there is always shows some “fail to load” images after all product gallery thumbnails.
    How can I fix that?
    Thank you!!!

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    January 16, 2018 at 7:03 am #33601

    Artem Temos
    Keymaster

    Hi,

    Please, send us a link where we can see this issue on your website.

    Thank you

    January 16, 2018 at 2:35 pm #33678

    ndaffunchio
    Participant

    SURE!

    January 16, 2018 at 3:24 pm #33682

    Artem Temos
    Keymaster

    There is some issue with composite products plugin. Could you please provide us your FTP access so we can check what is wrong there?

    January 16, 2018 at 8:22 pm #33730

    ndaffunchio
    Participant

    Hi!

    Actually I it seems not. I went back to storefront and its fine, it show the amount of gallery images set for that product, any other more.

    🙁

    Thank you!

    January 17, 2018 at 7:06 am #33753

    Artem Temos
    Keymaster

    You can’t check it with other themes since they don’t have such products gallery. But you can easily check it disabling this plugin completely and see.

    January 17, 2018 at 2:00 pm #33823

    ndaffunchio
    Participant

    Great, I will check them and let you know 🙂

    Thanks for following up!

    January 17, 2018 at 3:01 pm #33836

    Artem Temos
    Keymaster

    OK, contact us with further information.

    January 17, 2018 at 6:37 pm #33882

    ndaffunchio
    Participant

    Hello, I just have a reliable reply from plugin devs. This plugins is a third-party that woocommerce itself distributes (https://woocommerce.com/products/composite-products/)

    They say:
    “Composite Products does not control or modify the main product gallery code in any way. There’s a chance that your theme might have issues with the nested product gallery images contained in Composite product components”

    After investigating what they just told me I got to the point: it seams that your theme takes component images as part of the gallery images.
    See attached please.

    They also showed willing to help to fix this: “If your theme author is able to uncover the cause of the conflict and requires any technical assistance with getting Composite Products to work correctly with his/her code, we’d be happy to assist!”

    So, adding “hidden” class to every “plus” image in carousell will fix it for a quick one.

    Hope you can help me with a snippet.

    Thank you!

    Nat

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    January 17, 2018 at 8:39 pm #33901

    Artem Temos
    Keymaster

    Yes, we know that information. As we already said, we need your FTP access to investigate this issue and provide the fix 🙂

    January 17, 2018 at 11:27 pm #33912

    ndaffunchio
    Participant

    awesome, I am changing server now and will send you later today!
    Thank you!

    January 18, 2018 at 8:32 am #33945

    Artem Temos
    Keymaster

    OK, contact us when you will be ready.

    Regards

    January 18, 2018 at 4:42 pm #34092

    ndaffunchio
    Participant

    Hi, here I go!

    thank you!

    January 18, 2018 at 6:23 pm #34108

    Artem Temos
    Keymaster

    OK, we will check it and back to you tomorrow.

    January 19, 2018 at 2:30 pm #34256

    ndaffunchio
    Participant

    Hello! As I dont want to interfere with your work, I adding content in another url.

    Can you then replicate what you fix or send me any snippet in the other one or would you prefer to work both on the same?

    In that case, I prefer you to fix it on the one I am working now because its the latest version.

    Thank

    January 19, 2018 at 2:42 pm #34261

    Artem Temos
    Keymaster

    Try to edit the file wp-content/plugins/woocommerce-composite-products/templates/composited-product/image.php

    and replace this line

    $html = '<figure class="composited_product_image woocommerce-product-gallery__image">';

    with this one

    $html = '<figure class="composited_product_image woocommerce-product-gallery__image-wcp">';

    and change this code

    $html = '<figure class="composited_product_image woocommerce-product-gallery__image---placeholder">';

    with this one

    $html = '<figure class="composited_product_image woocommerce-product-gallery__image---placeholder-wcp">';

    Regards

    January 19, 2018 at 3:11 pm #34283

    ndaffunchio
    Participant

    It worked!!!!

    Thank you guys 🙂

    January 19, 2018 at 3:24 pm #34289

    Artem Temos
    Keymaster

    Great, you are welcome!

    January 19, 2018 at 5:49 pm #34321

    ndaffunchio
    Participant

    Bad news 🙁

    Gallery carousel fixed but now when color option is selected, thumbnail wont change to its corresponding color image.

    Attachments:
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    January 19, 2018 at 6:06 pm #34323

    Artem Temos
    Keymaster

    OK, we will check this and back to you soon.

    January 19, 2018 at 6:08 pm #34326

    ndaffunchio
    Participant

    🙂 😀

    January 20, 2018 at 8:46 am #34405

    Artem Temos
    Keymaster

    Could you please provide us your actual admin and FTP access so we can check what is wrong there?

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Viewing 22 posts - 1 through 22 (of 22 total)