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Woocommerce Subscription Not Fully Working

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #335906

    neatonutrition
    Participant

    I am trying to use WooCommerce Subscriptions for monthly and also single purchase. For simple products subscriptions work fine. When it is a variable product with multiple variants, even though the option to choose a subscription is there, when you choose it and add to cart, it only adds the single purchase item and not the subscription.

    I contacted Woocommerce Subscriptions and they told me there is a theme conflict and to get support.

    #335936

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #335943

    neatonutrition
    Participant

    Hey,

    The developers of Woo Commerce Subscriptions tried:

    “I did a “Live Preview” of the same Neato Greens product with a default WordPress theme (Twenty Twenty-One) and that resolved the display issue for the options.

    So it seems that with a stock theme that it worked fine.

    #336103

    Hello,

    Your site is under construction, please provide the site admin access. Please insert the credentials into the Private content below the message area.

    Best Regards

    #336502

    neatonutrition
    Participant

    Attached

    #336568

    Hello,

    Please check your credentials they are not valid, I cannot log in.

    Best Regards

    #336583

    neatonutrition
    Participant

    Updated

    #337028

    Hello,

    Thank you for the access. Please keep it valid and provide FTP access as well.

    Best Regards

    #337069

    neatonutrition
    Participant

    Try this

    #337146

    Hello,

    Please disable this feature: https://prnt.sc/21z6a2p and then check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)