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Issue with WooCommerce Measurement Price Calculator

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 2, 2021 at 8:05 pm #336554

    MaxGino3
    Participant

    Hello,

    I hope you’re well. We are using this woocommerce plugin
    https://woocommerce.com/products/measurement-price-calculator/

    However, when we activate the Woodmart theme, the area calculation feature of the plugin breaks. Thus we lose the ability to calculate the correct price based on area, as the total remains 0.
    Product Page URL: https://staging.maerugs.com/shop/rug-services/rug-cleaning/

    We have troubleshooted by deactivating all plugins excluding Woocommerce and the core theme plugins and concluded that it isn’t plugin related. When we deactivate the Woodmart theme and test using our previous Shopkeeper theme, it is working perfectly.

    An assistance would be greatly appreciated.

    Kind regards
    Max

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    December 3, 2021 at 10:24 am #336662

    Elise Noromit
    Member

    Hello,

    We have tested on our side and it works, please provide FTP access so that we could take a close look.
    Please insert the credentials into the Private content below the message area.

    Best Regards

    December 3, 2021 at 11:28 am #336700

    MaxGino3
    Participant

    Hi Elise

    Thanks for getting back to me. I will add the information in the private content section.

    I hope you are able to resolve the issue for me. Your help is appreciated

    Regards
    Max

    December 6, 2021 at 10:33 am #337132

    Elise Noromit
    Member

    Hello,

    Thank you for the access.

    You need to disable the “Sticky add to cart” option. The plugin is not compatible with this functionality: https://prnt.sc/21zdvrb

    If you have any questions please feel free to contact us.

    Best Regards

    December 6, 2021 at 11:54 am #337169

    MaxGino3
    Participant

    Thank you very much for the feedback. I have implemented it and it resolved the issue

    I appreciate the help

    Regards

    December 6, 2021 at 11:56 pm #337318

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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Viewing 6 posts - 1 through 6 (of 6 total)

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