Can't import demo theme

This topic has 5 replies, 2 voices, and was last updated 3 years, 1 month ago by Elise Noromit.

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December 4, 2021 at 4:05 pm #336899

interlinksystem
Participant

I install Woodmart theme in my localhost server. I install everything as shown as in documentation.
but I can’t install demo theme any more.
There is an error message shows!
“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

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December 4, 2021 at 5:29 pm #336916

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation.

Best Regards

December 5, 2021 at 10:51 am #336979

interlinksystem
Participant

Here your information below

December 5, 2021 at 10:51 pm #337052

Elise Noromit
Member

Hello,

I need admin rights to check the issue. Please make the user an admin.

Best Regards

December 6, 2021 at 3:34 am #337060

interlinksystem
Participant

Please check private content

December 6, 2021 at 4:46 pm #337240

Elise Noromit
Member

Hello,

Please check your site now.

You have set one and the same page for home and shop and tried to upload the demo on the child theme. Now you can upload any demos, and then configure your site as per your needs.

If you have any questions please feel free to contact us.

Best Regards
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