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Product Extra Content display issue.

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • December 10, 2021 at 9:15 pm #338615

    mustafa1amin
    Participant

    Hi,
    I am trying to add product extra content to my product page. I have used elementor as the page builder. When I select Before Content it shows it on top of the page before the product. If I chose After Content it disappears. I have made my product page layout using elementor, is there a shortcode I can use to display it on the page?

    December 10, 2021 at 9:37 pm #338619

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I am checking the product where you add the content after the content and I see it: https://gyazo.com/41b9677fa7fd43407303c6a90e0ed751

    Best Regards

    December 10, 2021 at 9:49 pm #338620

    mustafa1amin
    Participant

    I don’t see it in the video can you send me a screen shot of what you see. It’s the same as the other link I sent.

    December 12, 2021 at 3:28 pm #338875

    Elise Noromit
    Member

    Hello,

    Please give me the product and HTML title you use as the extra blocks I will make the screens.

    Best Regards

    December 12, 2021 at 5:58 pm #338900

    mustafa1amin
    Participant

    Addon – Painted Lady Caterpillar (ID:662), I have also attached files of the product options, page, and HTML block I want to add.

    Attachments:
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    December 12, 2021 at 6:02 pm #338903

    mustafa1amin
    Participant

    Sorry some screenshots didn’t attah on reply.

    • This reply was modified 3 years, 9 months ago by mustafa1amin.
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    December 12, 2021 at 11:02 pm #338971

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

    Best Regards

    December 13, 2021 at 5:34 am #338987

    mustafa1amin
    Participant

    okay

    December 13, 2021 at 11:26 pm #339277

    Elise Noromit
    Member

    Hello,

    Please, confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    December 13, 2021 at 11:33 pm #339280

    mustafa1amin
    Participant

    Before you do all that I will need to take a back up. I have tried enabling parent theme and it still doesn’t show when after is selected only shows on top when before is selected. Also where is it suppose to up when I select after below add to cart?

    December 14, 2021 at 7:35 am #339324

    mustafa1amin
    Participant

    disregard i did it.

    December 14, 2021 at 10:16 pm #339549

    Elise Noromit
    Member

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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