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Option to add review not showing

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 12, 2021 at 5:05 pm #338890

    Mikati
    Participant

    The option to leave a review doesn’t show up in my tabs. I’ve also tried displaying reviews in a separate section but nothing shows up. There are currently no reviews for the product.

    The review options are turned on in Woocommerce and Theme Settings

    https://ibb.co/JQBNwPb
    https://ibb.co/KG8M5ZJ
    https://ibb.co/NtmQPWZ

    Can you please help? Thanks

    • This topic was modified 2 years, 9 months ago by Mikati.
    December 12, 2021 at 5:53 pm #338899

    Mikati
    Participant

    I know why it’s not showing! I haven’t got an html block assigned to the tab! I have deleted the html block from the demo – could you please tell me how I can download the review html block without having to download the whole demo data.

    Thanks

    December 12, 2021 at 10:55 pm #338968

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    December 13, 2021 at 2:44 pm #339177

    Mikati
    Participant

    I don’t follow what you’re saying. How would woodmart theme be causing a problem? I just have the html block missing from my tab – if you could provide me with the html block for reviews, it should work.

    December 13, 2021 at 6:31 pm #339222

    Elise Noromit
    Member

    Hello,

    Reviews are Woocommercer functionality and WoodMart has two additional options for reviews: 1) to show them in a tab or on a separate page, and add the images.

    Have you enabled the revies in Woocommere settings? Have you enabled the revies in all the products? Please insert the credentials into the Private content below the message area.

    Best Regards

    December 13, 2021 at 7:19 pm #339233

    Mikati
    Participant

    Aha….I hadn’t enabled reviews at product leve!!!Thank you – it’s working now.

    Also, I noticed on the Woodmart demo it requests name and email – this isn’t showing on my review tab. What do I need to do to make it show?

    https://ibb.co/DQjxYyX – woodmart demo = review tab

    Thanks once again for your help – really appreciate it.

    December 14, 2021 at 1:37 am #339295

    Elise Noromit
    Member

    Hello,

    Try these options: https://gyazo.com/d7ff38f80cd34d61ee45db2605fc12ed and also check your settings in Dashboard > Settings > Discussion.

    If you have any questions please feel free to contact us.

    Best Regards

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