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Why is my attribute in Russian not showing in filters?

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  • December 15, 2021 at 9:14 am #339658

    CJIaB41k
    Participant

    1. Why is my attribute in Russian not showing in filters? I just can’t select it … Does the filter have to be named with an English name?
    I have integration on a site with a warehouse and attributes in Russian are pulled from there, so why can’t I pull them into the filter ???(1 screenshot)

    2. I tried to rename the existing filter attribute in the product card from Russian to English and it still does not see … As I understand it, in order for the attribute to appear in the filter, in the product card it is necessary to ADD EXISTING (AND NOT JUST RENAME) and only then does it get the product into the filter ?????(2 screenshot)

    (1) http://prntscr.com/2335tyc
    (2) http://prntscr.com/23356to

    December 15, 2021 at 12:22 pm #339716

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) Please make sure that your attributes slugs are in latin characters.

    2) Also make sure that you have assigned the attributes to the products then check back.

    Best Regards

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