Template

This topic has 30 replies, 2 voices, and was last updated 3 years ago by Aizaz Imtiaz Awan.

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December 15, 2021 at 10:59 am #339682

Javi24
Participant

Hello,

I try to add elements on the template library to my website, but it’s loading and nothing happens.
https://prnt.sc/233jmx9

December 15, 2021 at 12:51 pm #339729

Aizaz Imtiaz Awan
Keymaster

Hello,

Please make sure that you are using the latest version of the Theme and Recommended plugins. Then check back.

If the issue still occurs, then provide the admin panel login details of the website.

Sorry but there is no option in Theme Settings to make the elements as you mentioned.

Best Regards

December 15, 2021 at 1:01 pm #339732

Javi24
Participant

Hello,

Does it need a slider revolution plugin?

December 15, 2021 at 1:12 pm #339747

Aizaz Imtiaz Awan
Keymaster

Hello,

No it won’t require the Slider Revolution plugin.

Best Regards

December 15, 2021 at 1:57 pm #339768

Javi24
Participant

Hello,

Okey, I send the site login.

December 16, 2021 at 6:15 am #339871

Aizaz Imtiaz Awan
Keymaster

Hello,

1) Your issue has been Resolved. Please clear cache and check back.

2) This issue is not visible on my end.

3) Please make sure that you added the CSS under the Global Custom CSS area under Theme Settings >> Custom CSS.

Best Regards

December 16, 2021 at 9:47 am #339929

Javi24
Participant

Hello,

This CSS code is in the Custom CSS area: https://prnt.sc/238x4zn

All the best

December 16, 2021 at 11:40 am #339961

Aizaz Imtiaz Awan
Keymaster

Hello,

The CSS is working fine for mobile and desktop as well. Please check the site after removing the browser cache on the mobile and tablet, please open the below link in the Incognito browser:
http://www.responsinator.com/?url=https%3A%2F%2Farendus.javicar.ee%2Fpeensaetud-lauad%2F

And then check the sidebar, I am sure custom CSS will work fine.

Best Regards.

December 16, 2021 at 1:00 pm #339987

Javi24
Participant

Hello,

I removed all browser caches and opened in the Incognito browser but the problem is the same: https://prnt.sc/239n0q0

December 16, 2021 at 4:46 pm #340031

Javi24
Participant

Hello,

I found this other Global CSS code error and now its works.
The only problem now is the Sidebar CSS code not display in mobile and tablet view.

December 17, 2021 at 7:34 am #340126

Aizaz Imtiaz Awan
Keymaster

Hello,

You need to add CSS specifically for the Mobile and Tablet Off-canvas sidebars.

Because the standard Sidebar code doesn’t work for it.

Best Regards

December 20, 2021 at 1:13 pm #340686

Javi24
Participant

Hello,

How do (where) I add this CSS specifically code for the Mobile and Tablet Off-canvas sidebars?

Best Regards

December 21, 2021 at 6:30 am #340820

Aizaz Imtiaz Awan
Keymaster

Hello,

You can add the CSS separately for the Mobile and Tablet devices under Theme Settings >> CSS. Custom CSS for Mobile and Tablet area.

Best Regards

December 22, 2021 at 10:51 am #341199

Javi24
Participant

Hello,

Unfortunately, it’s not working if I had this code Mobile and Tablet area.. https://prnt.sc/2408uta

Best regards

December 22, 2021 at 12:13 pm #341231

Aizaz Imtiaz Awan
Keymaster

Hello,

Please add the class ".widget-area .wd-scroll-content" to the CSS you added in for mobile versions then check back.

Best Regards

December 23, 2021 at 10:46 am #341489

Javi24
Participant

Hello,

Did you think like here:

.widget-area .wd-scroll-content .widget_product_categories .product-categories li a {
font-size: 16px;
line-height: 1.3;
font-weight: 400;
color: #727272;
text-transform: none;

}
.widget-area .wd-scroll-content .widget_product_categories .product-categories ul a {
font-size: .9575em;
color: #225333;
font-weight: normal;
text-transform: none;
line-height: 24px;
}
.widget-area .wd-scroll-content .widget_product_categories .product-categories li.current-cat > a {
font-weight: 500;
line-height: 24px;
color: #225333;
text-decoration: underline 2px solid #FEC900 !important;
}
.widget-area .wd-scroll-content .current-cat-parent > a {
font-weight: 500!important;
color: #225333!important;
text-decoration: underline 2px solid #FEC900 !important;
}
.widget-area .wd-scroll-content .widget_nav_menu ul li.current_page_item > a {
font-weight: 500!important;
color: #225333!important;
text-decoration: underline 2px solid #FEC900 !important;

}
.widget-area .wd-scroll-content .widget_product_categories .product-categories ul ul a {
font-size: .8em;
color: #3e3e3e;
line-height: 1;
font-weight: 400;
text-transform: none;

}

December 23, 2021 at 12:56 pm #341536

Aizaz Imtiaz Awan
Keymaster

Hello,

Yes, the CSS seems correct. Please try adding the CSS in the Custom CSS for Mobile area under Theme Settings >> Custom CSS.

Best Regards

December 23, 2021 at 1:07 pm #341543

Javi24
Participant

Hello,

Unfortunately, its not working too

Best regards

December 24, 2021 at 6:25 am #341684

Aizaz Imtiaz Awan
Keymaster

Hello,

The CSS you added for mobile is working fine as you can see in the screenshot: https://gyazo.com/1b95ea569c83bd29bf4e06bc1bb4e206

Please clear cache and check back.

Best Regards

December 26, 2021 at 9:39 am #341908

Javi24
Participant

Hello,

If I watch on pc to mobile view then displays correctly, but if I watch in real mobile then not working (cache cleared)
https://prnt.sc/24mcq4g

Best regards and Merry Christmas.

December 27, 2021 at 9:41 am #342055

Aizaz Imtiaz Awan
Keymaster

Hello,

As the code is working on browser inspecting which clears that the issue is not from our theme. The issue is with your code.

Sorry but we could not help you with this. You have to correct your code then check back.

Best Regards

December 28, 2021 at 12:48 pm #342328

Javi24
Participant

Hello,

I trying to fix CSS code. I removed all customized sidebar CSS code (Global, desktop, tablet, mobile) but nothing changed. Why? Caches cleared. https://prnt.sc/24y7hmt

If I clear caches and go on the shop page then the header disappears. https://prnt.sc/24y7n9z

Thanks for the help!

December 28, 2021 at 12:55 pm #342329

Aizaz Imtiaz Awan
Keymaster

Hello,

As I mentioned in my previous reply we could not help in fixing the Custom CSS. As the CSS fields are working fine in Theme Settings.

For the Header issue Please Go to Theme Settings >> Performance and try to disable the Mobile DOM Optimization.

Screenshot for Clarification: https://gyazo.com/024144ce3f8e3dbcfc70c98ab78c4fa3

Best Regards

December 28, 2021 at 1:05 pm #342332

Javi24
Participant

Hello,

CSS fields do not work fine if I remove the CSS codes and nothing changes.

The header issue is the same: https://prnt.sc/24ya5j0

Thank you 🙂

December 29, 2021 at 6:23 am #342456

Aizaz Imtiaz Awan
Keymaster

Hello,

1) Please check after deactivating the cache plugin.

2) The issue with the header doesn’t exist on your website.

Screenshot for Clarification: https://gyazo.com/9089faed71d21c7d96d2fcf1c81ba296

Best Regards

December 29, 2021 at 9:44 am #342491

Javi24
Participant

Hello,

I deactivate WP Rockets plugin.
https://prnt.sc/2532k5t

Looks if I had some CSS code or I remove CSS code it takes a lot of hours when something changes.
Or does not change at all.

All the best

December 29, 2021 at 11:42 am #342525

Aizaz Imtiaz Awan
Keymaster

Hello,

It seems that there are some Syntax Errors in the CSS code you added.

Please make sure that there are no Syntax errors in the CSS you added then check back.

Best Regards

December 29, 2021 at 3:19 pm #342591

Javi24
Participant

Hello,

I haven’t noticed any errors anywhere.

1. I added breadcrumbs shortcode then works breadcrumbs correctly. https://prnt.sc/25492pb
2. My second description function is gone..and all text.. https://prnt.sc/254b120

etc..

I don’t know what’s going on. I really need help.

All the best.

December 30, 2021 at 6:43 am #342654

Aizaz Imtiaz Awan
Keymaster

Hello,

1) Where did you add the breadcrumbs shortcode to add breadcrumbs?

2) Your Screenshot is not clear enough to understand what second description you are trying to ask. Could you please elaborate.

The options deprecated are discontinued and will be removed in the next update.

Note: Please create new topics for each issue in the support system to avoid any confusions.

Best Regards

December 30, 2021 at 7:27 am #342662

Javi24
Participant

Hello,

1) I add a shortcode to the category description https://prnt.sc/2580yf0
I don’t know what breadcrumbs are displayed there. Before my Rank math breadcrumbs work every page correctly. Now only if I had manually breadcrumbs shortcodes.

2) I had 2 description text blocks on the category text editor page. https://prnt.sc/25824al
Now the second description block is lost.

All the best
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