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products repetition

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • December 16, 2021 at 5:23 pm #340040

    sajadarefi
    Participant

    Hello
    I have Bad problem, please help me for solving that
    On the shop page, I see the products repetition
    please see my shop page and click on Products pagination (بیشتر ببین), you can see all products again appear

    December 16, 2021 at 11:17 pm #340079

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    December 17, 2021 at 8:27 am #340146

    sajadarefi
    Participant

    Hello thanks for your guides and for helping
    I checked it but I have that problem
    it’s ok please solve it for me if possible

    December 18, 2021 at 12:00 am #340324

    Elise Noromit
    Member

    Hello,

    I have checked your shop page, I have found two equal products, if you edit these products, you will see they have different IDs, it means that you just have duplicated one and the same product: https://gyazo.com/19434b0b664ada14aed66ba4a94ed32f and https://gyazo.com/2f38169d1d7a43c837bbfc744538ffc1

    Best Regards

    December 18, 2021 at 8:37 am #340389

    sajadarefi
    Participant

    Hello thanks for checking, I’m sorry, No that the two products are not equal! everything is different like price picture the title name of products and so…
    I have a problem with my shop page, please see the picture that I attached in the #340040 ticket, help me for solve that
    On the shop page, I see the products repetition
    please see my shop page and click on Products pagination (بیشتر ببین), you can see all products again appear

    December 18, 2021 at 8:43 am #340390

    sajadarefi
    Participant

    please check this https://murmur.ir/sports/ in sports product I have 53 products, but with click on Products pagination (بیشتر ببین), you can see more than 53 products with repetition products!
    I have not repetition products in my dashboard

    December 18, 2021 at 9:16 pm #340467

    Elise Noromit
    Member

    Hello,

    Please show the screen of duplicated products. I am checking the link you have provided: https://gyazo.com/69c6b086c6a0daa0f024b2ae21b12f66

    Best Regards

    December 18, 2021 at 10:54 pm #340471

    sajadarefi
    Participant

    Hello again
    https://gyazo.com/6cce9f149a1d39144040e365e5ed08ee
    If possible please wait and see all products after clicking on Products pagination (بیشتر ببین): you can see all of the repetition products.
    I show it in the picture also
    …
    I would like to say again, I don’t have the duplicate products in my admin dashboard but on the shop page, after clicking on Products pagination (بیشتر ببین) you can see the repetition products ..

    please solve it for me
    best

    December 20, 2021 at 12:18 am #340544

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    December 21, 2021 at 1:46 pm #340965

    sajadarefi
    Participant

    Hello again and thanks again
    our theme causes the problem
    If possible please solve it for me
    I can’t solve it, I don’t know why I have this issue
    best

    December 22, 2021 at 10:29 am #341187

    Elise Noromit
    Member

    Hello,

    Please provide FTP access, insert the access into the Private content below the text message. Please confirm the permission to deactivate all the plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    December 23, 2021 at 8:30 am #341450

    sajadarefi
    Participant

    Hello thanks for all of your kindness
    I checked again and again and I think that the cause of the problem is “Products pagination” when I set it up on “load more button” the repetition products problem is occurring but on “pagination” I didn’t see repetition products !
    could you check it please before any trying? maybe it help you with the next update theme. I must mention that I use RTL mode.
    Best Regards

    December 23, 2021 at 11:17 am #341505

    Elise Noromit
    Member

    Hello,

    I cannot enter FTP, please check the credentials.

    Best Regards

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Viewing 13 posts - 1 through 13 (of 13 total)