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Account Password Recovery Question

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 18, 2018 at 2:37 pm #34040

    Dave1983
    Participant

    Hi there,

    The user password recovery seems to work fine, only the recovery email never shows up (I’ve tried waiting several hours and still no good). I have Wordfence installed and I’m getting the message from them that “Someone tried to recover the password for user with email address etc”, could it be that wordfence is blocking it somehow? Or is there a setting in Basel Im missing somewhere? Thanks

    Best regards

    Dave

    January 18, 2018 at 2:58 pm #34043

    Artem Temos
    Keymaster

    Hello,

    We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.

    Actually, this function is not related to our theme. It comes with WooCommerce plugin and in most cases, emails are not sent correctly because of some problems in your server configuration.

    Kind Regards
    Xtemos

    January 18, 2018 at 3:16 pm #34055

    Dave1983
    Participant

    No worries, Thanks for getting back to me so quick! Can you recommend a good Hosting service for WordPress? I seem to have a lot of issues like this with my current host.

    Best regards

    Dave

    January 18, 2018 at 3:49 pm #34083

    Artem Temos
    Keymaster

    We usually recommend Bluehost company as a most popular and WordPress friendly hosting service.

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Viewing 4 posts - 1 through 4 (of 4 total)