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woocommerce product selection not working

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • December 23, 2021 at 1:12 pm #341544

    Pipeworkpieces
    Participant

    Hi,
    as of this morning I see all my products when you try and select a color or type from the pulldowns they do not work this morning.
    Where do I look to fix this issue ?

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    December 23, 2021 at 10:24 pm #341637

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    December 24, 2021 at 1:01 am #341651

    Pipeworkpieces
    Participant

    it is your theme doing it as soon as I switch to one of the other themes it works fine.

    December 24, 2021 at 1:05 am #341655

    Pipeworkpieces
    Participant

    ok figured out the issue your theme does not like woo thumbs
    When I disabled it it worked again.

    December 24, 2021 at 10:09 am #341711

    Elise Noromit
    Member

    Hello,

    You will have to deactivate this plugin.

    If you have any questions please feel free to contact us.

    Best Regards

    December 24, 2021 at 12:35 pm #341759

    Pipeworkpieces
    Participant

    hmm better support would be to figure out why your theme does not work with a plugin.

    December 24, 2021 at 8:29 pm #341816

    Elise Noromit
    Member

    Hello,

    WoodMart theme is 100% compatible with the plugins listed on the theme page, in most cases, the theme is compatible with other plugins, not listed, however, we cannot guarantee the full compatibility with all the plugins.

    Could you kindly give the link to this plugin? Is it a free plugin?

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)