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Billing state field issue

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  • #341906

    Shiba
    Participant

    Hi, I add a new user in the backend and fill up the billing fields. So, I input the field option already for the billing state. However, in the billing edit address page, the billing state dropdown field still shows “select an option”, not the option I’ve already selected.

    The billing state option I select in the user edit page just updates somewhere else, for example, if you go to my-account/edit-address, you will see it shows the state option I’ve selected or it will show up with this echo get_user_meta(get_current_user_id(), 'billing_state', true );. However, if you try to finish the checkout, you will be prompted with the massage to select a billing state option first.

    Woocommere support says this is commonly caused by theme and plugin conflict. However, I even install a fresh wordpress on my subdomain and only woocommerce is activated. And I use Store Font theme but the result is still the same. So, I want to ask you if you find this issue at your end or not.

    #341944

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #341945

    Shiba
    Participant

    I install a fresh wordpress on my subdomain and only woocommerce is activated. And I use Store Font theme but still see this issue.

    #341976

    Hello,

    It means that WoodMart does not influence the issue. This is the way Woocommerce works.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)