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Missing categories in translation

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  • December 26, 2021 at 4:40 pm #341936

    MarkusT
    Participant

    Hi!
    I am creating a multilingual WooCommerce store using WPML. In my original language, the product categories are nicely displayed on the left-hand side using the “Shop Page Widget Area” widget. But when in another language, no categories are displayed (even though they are all properly translated and WooCommerce Multilingual plugin is all set up).

    What to do?

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    December 26, 2021 at 9:41 pm #341966

    Elise Noromit
    Member

    Hello,

    Please clear the site and browser cache and check again.

    If you have any questions please feel free to contact us.

    Best Regards

    December 27, 2021 at 7:38 am #342026

    MarkusT
    Participant

    Tried, but doesn’t fix the problem. The website itself has no caching plugins and clearing browser cache makes no difference.

    December 27, 2021 at 11:25 am #342087

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    December 27, 2021 at 9:05 pm #342220

    MarkusT
    Participant

    Fixed by creating a new widget. It was an error caused by WordPress itself, it seems like.

    December 28, 2021 at 9:34 pm #342393

    Elise Noromit
    Member

    Hello,

    We are glad you have fixed the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)

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