Home › Forums › WoodMart support forum › Mobile Categories menu not showing

Mobile Categories menu not showing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 6, 2022 at 1:58 pm #343837

    powas
    Participant

    Hi, as seen on the screenshot, the theme sends me to a place that i can´t find (i believe it doesn´t exist). I went to Woodmart > Header Builder > Header Settings > Mobile Header > Edit Mobile Menu, there i found the option to select a categories menu, but still is no showing it.

    Could you help me with this?

    Attachments:
    You must be logged in to view attached files.
    January 6, 2022 at 8:17 pm #343878

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 7, 2022 at 3:25 pm #344005

    powas
    Participant

    You can change the theme and deactivate plugins

    January 8, 2022 at 6:28 pm #344153

    Elise Noromit
    Member

    Hello,

    You have created the menu using blog categories instead of product categories: https://gyazo.com/e0e8f2b0814e893fb0cc18198fe4ff99

    Please enable showing the product categories for the menu, and create the menu using the product categories.

    Best Regards

    January 10, 2022 at 12:55 pm #344349

    powas
    Participant

    Hi, i don´t have blog categories, only the one that wordpress creates (uncategorized). All the categories you see are product categories. Please check again and also translated your user to english for easier use.

    Best regards

    Attachments:
    You must be logged in to view attached files.
    January 10, 2022 at 5:56 pm #344406

    Elise Noromit
    Member

    Hello,

    I have enabled Product categories, created a test menu, added the categories into the menu and it works: https://gyazo.com/72c5bea467e4a6523c13ffe5fffe2c77

    Please check.

    Best Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)