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Checkout page

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 6, 2022 at 2:54 pm #343855

    mpepoo
    Participant

    Hello,
    I’ve activated cash on delivery payment method but it’s not shown on the checkout page and shown the credit card payment method and I didn’t add it in the payment methods.
    How to fix this, please?
    Thanks

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    January 7, 2022 at 6:39 am #343926

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default wordpress theme because the Payment options are controlled by Woocommerce and our theme doesn’t influence.

    Best Regards

    January 7, 2022 at 2:35 pm #343999

    mpepoo
    Participant

    I started the website with your theme and installed the plugins including Woocommerce by your demo import so all the settings are controlled by your theme so could you please check this issue, please?
    and when you refresh the page the payment options are shown then disappear and then shows the credit card which I didn’t even add at all.
    Thanks.

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    January 8, 2022 at 6:40 am #344098

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    As I mentioned in my previous reply the payment options are handled by woocommerce and our theme doesn’t influence. You need to check its working with the default wordpress theme first.

    Best Regards

    January 10, 2022 at 12:35 pm #344338

    mpepoo
    Participant

    I activated the default theme and it’s working fine, so the issue is related to your theme as shown in the screenshots attached.
    so please fix this issue ASAP.
    thanks

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    January 10, 2022 at 1:21 pm #344360

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    ul.wc_payment_methods.payment_methods.methods {
    display: block !important;
}

li.wc_payment_method.payment_method_cod input {
    display: inline-block !important;
}

    Best Regards

    January 10, 2022 at 1:49 pm #344374

    mpepoo
    Participant

    Hello,
    I added the CSS and now the payment options are shown but the credit card which I didn’t add is still shown.
    where does this credit card payment load from and can I hide it?
    thanks

    January 11, 2022 at 6:40 am #344470

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    div#pay_forma {
    display: none !important;
}

    Best Regards

    January 12, 2022 at 7:11 pm #344950

    mpepoo
    Participant

    Hello,
    I’ve added the CSS but the place order button is dimmed even though I filled all the required fields.
    could you please check this, and make sure the checkout is functional properly?
    thanks for your help.

    • This reply was modified 3 years, 1 month ago by mpepoo.
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    January 13, 2022 at 1:22 pm #345138

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to remove the woodmart theme and redownload the fresh woodmart theme directly from ThemeForest. Then check back.

    Best Regards

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