Home › Forums › WoodMart support forum › svg and images not showing

svg and images not showing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 13, 2022 at 7:27 am #345041

    iso_oz
    Participant

    The images that I put on the pages of my website with the “information box” or “image or svg” element are not displayed

    Attachments:
    You must be logged in to view attached files.
    January 13, 2022 at 8:43 am #345062

    iso_oz
    Participant

    Images appear when I disable the Polylang plugin. I have to use 2 languages ​​on my site, what can I do?

    January 13, 2022 at 10:57 am #345092

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us!

    1. Please enable the “Polylang” plugin and provide login access for your site’s WordPress admin panel, so we can log in and check the issue on your side.

    2. Also our theme is fully compatible with the WPML plugin. Here is the documentation providing more detailed instructions:

    https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/

    Kind Regards

    January 13, 2022 at 1:39 pm #345154

    iso_oz
    Participant

    I have enabled the polylang plugin

    January 14, 2022 at 7:10 am #345316

    iso_oz
    Participant

    I have enabled the polylang plugin. I’ll be pleased if you pay attention

    January 14, 2022 at 7:58 am #345323

    Luke Nielsen
    Keymaster

    Hello,

    We apologize for keeping you waiting.

    I looked into the situation with the images and found that you didn’t add a translation to the pictures, these two pictures were translated (https://prnt.sc/26di29d) and then it appeared (https://prnt.sc/26di2i2).

    So you should add a translation for all images that didn’t appear via Dashboard -> Media.

    https://monosnap.com/file/ZcsobOyYNZbGDu6ersGDc6J6X0BXXG

    Also, here is the documentation providing more detailed instructions:

    https://polylang.pro/doc/working-with-media/

    Kind Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)