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Closing mobile off canvas menu also gives error

Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 16, 2022 at 8:17 am #345699

    alden@lotslotsmore
    Participant

    I have attached a screen recording to indicate the problem.
    The following error message is given:
    Not Found

    The requested URL was not found on this server.

    Apache Server at lotslotsmore.com Port 443

    Attachments:
    You must be logged in to view attached files.
    January 16, 2022 at 9:39 pm #345758

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 17, 2022 at 10:08 am #345842

    alden@lotslotsmore
    Participant

    hi there I have attempted everything and the issue remains. I have provided login details to my site. I have also made a backup. you can disable the plugins again if needed.

    January 17, 2022 at 11:48 am #345880

    alden@lotslotsmore
    Participant

    has been resolved by someone from xtemos. Thanks for the great service!

    January 17, 2022 at 4:22 pm #345951

    Elise Noromit
    Member

    Hello,

    I switched to the parent theme: https://gyazo.com/89b291a9eac31ae65145482433e8694c

    Please check now how it works. Do you see the same on the parent theme?

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)