Home › Forums › WoodMart support forum › New sessions created during checkout

New sessions created during checkout

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 24, 2022 at 12:38 pm #347479

    jbijman
    Participant

    Good day,

    Sometimes there has been a new session created during the checkout process. This is resulting in many wrong assigned conversions in Google Analytics, and wrong working emailflows.

    I already made a segment in GA to check if there are common variables, but there isn’t. We are working with a 3rd party payment provider (Mollie).

    Any idea how to fix this?

    • This topic was modified 3 years, 4 months ago by jbijman.
    January 25, 2022 at 6:03 am #347653

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry but we could not help with third party services. This is beyond our limitations and support policy.

    The Checkout is woocommerce functionality and our theme doesn’t influence.

    Best Regards

    January 25, 2022 at 12:22 pm #347763

    jbijman
    Participant

    The issue isn’t related to Woocommerce or Mollie. Every 3rd party service i am using is affected by this, so the only option is that it’s something in the Theme..

    Also the issue started when i started to use Woodmart.

    • This reply was modified 3 years, 4 months ago by jbijman.
    January 25, 2022 at 1:03 pm #347795

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to check first how it works with the default wordpress theme. Because as I mentioned the checkout in woocommerce functionality and our theme doesn’t influence.

    Best Regards

  • Author
    Posts

Tagged: ,

Viewing 4 posts - 1 through 4 (of 4 total)