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Website images are not LOADING
- This topic has 8 replies, 2 voices, and was last updated 3 years, 9 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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February 4, 2022 at 9:37 pm #350239
ivanParticipantHelp!
Im experiancing a problem, my website homelight.mk is not loading the imasges unless someone scrolls the page under mobile view and people are not able to click or view the 2nd/3rd image on any products.
February 5, 2022 at 7:01 am #350276
Aizaz Imtiaz AwanKeymasterHello,
It seems like lazy loading is enabled. Please try disabling lazy loading from Theme Settings >> performance >> Lazy Loading.
Screenshot for Clarification: https://gyazo.com/40a727d89ac03180a18257f3ecceda8e
Best Regards
February 5, 2022 at 8:19 am #350286
ivanParticipantYes but that is not the case, i have not enabled lazy load from the theme, screenshot below, please look-up into the problem ASAP since im loosing revenue.
The problem happened once i updated the theme 2 days ago.
Attachments:
You must be logged in to view attached files.February 5, 2022 at 8:47 am #350292
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
February 5, 2022 at 8:50 am #350293
ivanParticipanthere you go
February 5, 2022 at 10:30 am #350300
Aizaz Imtiaz AwanKeymasterHello,
Sorry but the login details you provided are not working. Please provide the correct login details to let me assist you further.
Best Regards
February 5, 2022 at 5:52 pm #350322
ivanParticipantThere you go, please check now and let me know : i need this fixed asap!
February 5, 2022 at 8:01 pm #350332
ivanParticipantCan you please give me info when it will be fixed? Im loosing revenue 🙁
February 7, 2022 at 6:12 am #350814
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins, activate the parent theme then check back.
If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.
Best Regards
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AuthorPosts
Tagged: images not loading
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