Hi there loading not working i.e infinite scrolling please help urgent

This topic has 36 replies, 2 voices, and was last updated 6 years, 7 months ago by abbeysalor.

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January 23, 2018 at 10:13 pm #35062

abbeysalor
Participant

hello there infine scroll is not working on product pages

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January 24, 2018 at 7:09 am #35078

Artem Temos
Keymaster

Hi,

Sorry, but we don’t see this function enabled at the moment. And you have added some tables that have too many products that may make your shop page slow.

Regards

January 28, 2018 at 9:40 am #35684

abbeysalor
Participant

Hello there never mind the tables as there is no way to load the tables at the moment . I just want your infinite scrolling to work I have activated that goto fittings solder ring fittings and at the bottom of the tables are products which was loading fine when I used infinite scrolling plugin . Now when I changed the theme . This functionality is default. Getting 503 errors a lot and website loading very slow even the homepage . The revolution slider is not responsive cuts off . It was very hard to even come here . I did not get any emails that my ticket is been replied . I thought your support is not there at all . Please fix loading products . Try to search copper and goto search page . This one should automatically load products on scroll but it it not .
Even if there is text to be searched and hit on the search bar it’s loading search page .

January 28, 2018 at 10:39 am #35689

abbeysalor
Participant

I have deactivated the tables for you to have a look please check now
Load more not working getting 503 errors server load has increased site speed slow. How can I use ajaxify plugin with this theme. Also do you have a preloader to load all resources before the site is visible to the visitors. How do I get these urgent please help.
Revolution slider not being responsive tried all options still cutting out.
I put the code in your other form to stop displaying the product count but it is still displayed . Attached screenshot .

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January 28, 2018 at 10:47 am #35691

abbeysalor
Participant

Want to fix Google page speed insights

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January 28, 2018 at 2:32 pm #35710

Artem Temos
Keymaster

Hi,

If you are using some extra plugin for ajax infinit loading and it doesn’t work correctly then you need to contact plugin’s developers for help since it is not related to our theme.
Here is a video tutorial that should help you to optimize your slider for mobile devices https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

Kind Regards
XTemos Studio

January 29, 2018 at 6:29 am #35777

abbeysalor
Participant

Hey I have deactivated infinite scrolling and not using it any longer please check asap

January 29, 2018 at 6:50 am #35779

abbeysalor
Participant

CanNot load more

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January 29, 2018 at 7:40 am #35804

Artem Temos
Keymaster

Hello,

Please, disable all extra plugins that are not required for our theme and provide us your admin and FTP access so we can check it.

Thank you

January 29, 2018 at 8:37 am #35831

abbeysalor
Participant

Thanks for understanding and hopefully all Will be fixed I do not want to see the product count and gave out in the code in custom css and it’s not working . Sliders are already responsive by the tutorial and still cutting off

January 29, 2018 at 8:43 am #35837

Artem Temos
Keymaster

OK, waiting till you disable all extra plugins and provide us your FTP so we can check load more products button.

January 29, 2018 at 8:55 am #35838

abbeysalor
Participant

have created ftp access

January 29, 2018 at 8:56 am #35840

Artem Temos
Keymaster

Plugins are still enabled.

January 29, 2018 at 8:58 am #35841

abbeysalor
Participant

which plugins are enabled you can disable all plugins and let me know what plugins you disabled

January 29, 2018 at 9:00 am #35842

Artem Temos
Keymaster

OK, we have disabled plugins that are not related to our theme and now it works correctly. You can check them in Dashboard -> Plugins -> Recently active.

January 29, 2018 at 9:03 am #35844

abbeysalor
Participant

what plugins did you disable and why is it not appearing on the search page the search page still has pages 1234 and so on

January 29, 2018 at 9:04 am #35845

Artem Temos
Keymaster

Unfortunately, WooCommerce doesn’t allow us to make ajax loading on the search page. Technically, it is not possible.

January 29, 2018 at 9:09 am #35846

abbeysalor
Participant

cannot deactivate yoast plugins as it is widely used by so many people in wordpress how to fix that

January 29, 2018 at 9:20 am #35853

Artem Temos
Keymaster

Do you mean that it doesn’t work with YOAST SEO plugin?

January 29, 2018 at 10:45 am #35861

Artem Temos
Keymaster

We have disabled this option that is not recommended in many cases and it works correctly http://prntscr.com/i739v7

January 29, 2018 at 10:47 am #35862

abbeysalor
Participant

hi there I can show you that infinite scroll was working with the theme what the pagination wrapper of this theme . It was loading on search page too.

January 29, 2018 at 10:49 am #35863

Artem Temos
Keymaster

As we said, it should work now after disabling the option. The only one problem is that it will not work on the search page. Unfortunately, there is no fix for this now. We will try to find some workaround in the future.

January 29, 2018 at 10:53 am #35867

abbeysalor
Participant

Hi there could you please let me know what is tha pagination wrapper of this theme and does it have the capabilities to support ajaxify plugin .
Where user does not have to reload the page
span.count {
display: none;
}
This is not working for
Me I do not want to display product count .

January 29, 2018 at 10:55 am #35869

Artem Temos
Keymaster

Our pagination wrapper class is – .products-footer
Where can we see filters on your website with counts to check why you are not able to hide them?

January 29, 2018 at 11:06 am #35871

abbeysalor
Participant

You can see it on the homepage

January 29, 2018 at 12:27 pm #35891
Artem Temos
Keymaster
Use the following CSS code to hide products number on the categories grid
```
body .cat-design-replace-title .more-products {
    display:none;
}

body .cat-design-replace-title:hover .category-title {
    opacity:1;
}
```
Products element can be removed with WPBakery page builder on your home page via Dashboard -> Pages.
January 29, 2018 at 3:48 pm #35940

abbeysalor
Participant

Did you check the product count . I have wrote the css and still showing product count

January 29, 2018 at 3:55 pm #35944

Artem Temos
Keymaster

Please, send us a screenshot of the product count you want to remove.

January 29, 2018 at 3:58 pm #35945

abbeysalor
Participant

Want to remove all products here but not the search page

January 29, 2018 at 3:59 pm #35946

Artem Temos
Keymaster

Please, send us a screenshot for this
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