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General Queries

Viewing 22 posts - 1 through 22 (of 22 total)
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  • #351186

    hamza
    Participant

    Hello, Please check the private comment

    #351213

    Hello,

    1. If you used the imported file, create your own and try to translate this string.

    2. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update. The error on the dashboard tells that you have saved the translation in the wrong place and may lose the translation after update.

    In order to translate the Woocommerce strings, you need to create a separate translation in Loco > Plugins > Woocommerce in the same way as shown in the video.

    3. Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #352555

    hamza
    Participant

    Hello, thanks for your reply.
    I tried but didn’t work.
    Will you please help to make the pricing filter work and also fix loco translate things?
    Thanks

    #352563

    huseyinduru
    Participant

    The entire design of the web page was suddenly destroyed. please help urgently…

    Attachments:
    You must be logged in to view attached files.
    #352635

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Please update all the plugins in Appearance > Install plugins.

    Best Regards

    #354863

    hamza
    Participant

    Hello, why im seeing others ticket to on my ticket? What type of bug is that? https://prnt.sc/QT4mQ_v2o14A

    Please fix my issue ASAP.
    – Make the price min to the maximum for example 0 – 100. We are using Jordanian Dirham so it’s become RTL. Do css or any other fixing to make this min to maximum Please.

    Thanks

    #354864

    hamza
    Participant
    #354963

    Hello,

    This is the default Woocommerce filter and WoodMart does not influence its performance.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #355549

    hamza
    Participant

    Yes. We already tested. I think the problem is we used arabic currency so it’s became reverse. When I put USD then it showing min to maximum.
    Will you please send me custom css to make it min to maximum?
    Please help
    Thanks

    #355773

    hamza
    Participant

    Hello, Im waiting

    #355789

    Hello,

    Sorry but such modifications are not achievable using CSS. It will require core files customizations and this is beyond our limitations and support policy.

    Best Regards

    #355899

    hamza
    Participant

    So what would be the solution? The filter won’t work properly if we can’t be able to revert it from maximum to minimum?. I tried almost all the things which I can but didn’t work. The issue is the currency as Arabic language is RTL so it became max to min as the currency is showing on english. This is a mixture of arabic + english.

    #356098

    Hello,

    No WordPress theme influences the compatibility of the Arabic font with the filter, unfortunately. You can test Storefront, any other theme and you will see the same.

    As a workaround, you can create a price attribute rate and show it in the sidebar.

    If you have any questions please feel free to contact us.

    Best Regards

    #358636

    hamza
    Participant

    Hello,
    I wanted to remove these two tabs with details from desktop tab and mobile version.
    Please send me proper code or if there any option to hide from theme then suggest. https://prnt.sc/UgYu5GE2D81w
    2. Our website worked fine on chrome, Mozilla but when we use safari it’s became too much slow. Please suggest the browser issue how can we speed up for safari?
    Thaks

    #358909

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    body .wcfm_product_multivendor_tab_tab a{
    	color:transparent!important;
    }
    body .wcfm_product_multivendor_tab_tab a:after{
    	background:transparent!important;
    }

    Best Regards

    #359146

    hamza
    Participant

    1. Code not work, it’s still showing “description and more offer tab” with content
    Please send me proper css to remvoe “description” and “more offer” tabs and detailed content from the web, tab and mobile browser. https://prnt.sc/2bbYtBCAN09S “DESCRIPTON” and “MORE OFFER”

    2. Please answer this” Our website worked fine on chrome, Mozilla but when we use safari it’s became too much slow. Please suggest the browser issue how can we speed up for safari?
    Thaks

    #359307

    Hello,

    1. I tried loco translate to change the text “SHOW SIDEBAR” to “Filter Search” on a mobile device but didn’t work.
    Please replace this wording. check: https://prnt.sc/26qcn3c
    2. Getting a warning from the loco, please assist. check: https://prnt.sc/26qcncc

    Please delete the child theme translation, and download the latest archive with our theme and take the woodmart/languages/woodmart.pot file and replace it in your theme. Then click the “Sync” button in Loco Translate plugin.

    3. Price filter flipped/became bigger to a smaller range, check: https://prnt.sc/26qcnkm – please make it smaller to bigger like 0 to 400.4. When I click the vendor name link, it open on a new tab. I want to open it on the same tab, please send me css or solution for that. https://prnt.sc/26qco7c , check product: https://oqpieme.com/product/bronze-shaggy-160×230/

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    As for the custom CSS, you have not added the code: https://gyazo.com/017138d3e4d8c9e46f3f3e79abcee9ee

    body .wcfm_product_multivendor_tab_tab a{
    	color:transparent!important;
    }
    body .wcfm_product_multivendor_tab_tab a:after{
    	background:transparent!important;
    }
    body .description_tab a{
    	color:transparent!important;
    }
    body .description_tab a:after{
    	background:transparent!important;
    }

    Best Regards

    #359779

    hamza
    Participant

    1,2. Please delete the child theme translation, and download the latest archive with our theme and take the woodmart/languages/woodmart.pot file and replace it in your theme. Then click the “Sync” button in Loco Translate plugin.

    — From where I can delete the child theme translation? Should I delete the child theme from appearance and install again?

    3. I changed the theme to store front and it’s same like before: https://prnt.sc/o5__WXMhE6es
    What would be the solution then?

    4. I put the code to customization>additional css before. Anyway, those two tabs are deleted after I put those codes but still the Tob bar and the description are still there. Please check the video under private content:

    Thanks

    #359914

    Hello,

    — From where I can delete the child theme translation? Should I delete the child theme from appearance and install it again?

    No, you should not delete the theme from Appearance > Themes, otherwise, you would lose all your customization. Please delete the translation of the child theme in Loco > themes.

    3. I changed the theme to store front and it’s same like before: https://prnt.sc/o5__WXMhE6es
    What would be the solution then?

    It means that the issue is caused by the Woocommerce filter and the WoodMart theme cannot influence the isseu.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    switch to the parent theme.
    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    4. I put the code to customization>additional css before. Anyway, those two tabs are deleted after I put those codes but still the Tob bar and the description are still there. Please check the video under private content:

    I am a bit confused. You wanted to hide the titles of the tabs. I have provided custom CSS to make the title transparent, as it is not possible to delete the titles. Please describe your purpose once more in detail what you wnat to achieve.

    Best Regards

    #360081

    hamza
    Participant

    1. Okay, I’ll try this
    2. Yes, I tried but not worked, I only kept those plugin which you want to activate at the time of troubleshooting, here is the result https://prnt.sc/_kHD6_7O-51K
    I have few more license from another account, I tested from another website which is woodmart by changing the currency Jordanian Dollar, but here also I find same issue.
    3. Yes, it’s okay. I only want to keep the short description.
    Send me code to make = display:none instead of transparent.
    Thanks

    #360082

    hamza
    Participant

    1. Okay, I’ll try this
    2. Yes, I tried but not worked, I only kept those plugin which you want to activate at the time of troubleshooting, here is the result https://prnt.sc/_kHD6_7O-51K
    I have few more license from another account, I tested from another website which is woodmart by changing the currency Jordanian Dollar, but here also I find same issue.
    3. Yes, it’s okay. I only want to keep the short description.
    Send me code to make = display:none instead of transparent.
    4. How can I remove search bar from the shop page? https://prnt.sc/_aBToEA-C1aG
    Thanks

    #360232

    Hello,

    1. Please make the full backup of the translation files and delete them all, then create new ones and try to translate.

    2. WoodMart theme does not influence that, unfortunately.

    3. It is not possible to delete the title of the tab. Please check this manual to edit the tabs as per your needs: https://woocommerce.com/document/editing-product-data-tabs/

    4. Please add this CSS:

    .no-products-footer{
    display:none;
    }

    Best Regards

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Viewing 22 posts - 1 through 22 (of 22 total)