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WordPress administration does not work

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  • #352583

    andreiv30
    Participant

    Hello! The front end works well, but when I work in administration everything loads hard, crashes and uses too many resources from the server (I increased the hosting resources as much as I could).

    I am attaching the error log and data from cpanel and wp-admin to you.

    • This topic was modified 3 years, 5 months ago by andreiv30.
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    #352678

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #353386

    andreiv30
    Participant

    I disabled the modules, the same problem. I am attaching another error log in which it says that something from the theme is giving an error … I don’t know exactly what it means.

    You can try it too … your login details are above.

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    #353388

    andreiv30
    Participant

    The last one:

    [16-Feb-2022 08:31:35 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/quicktech/public_html/wp-content/themes/woodmart/inc/builder/elements/abstract/Element.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home2/quicktech/public_html/wp-content/themes/woodmart/inc/builder/Elements.php on line 49

    #353574

    Hello,

    Have you got this message when you disabled all the plugins? Please insert the site admin access into the Private content below the message area.

    Best Regards

    #353588

    andreiv30
    Participant

    That error is the last line in the error log. It can also be from woocommerce. I can’t explain how …

    #353589

    andreiv30
    Participant

    You can test whatever you think. There is no problem.

    #353792

    Hello,

    We have checked the logs of our theme and there are no errors. Most errors are caused by other plugins. Please describe the steps to reproduce the problem.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)