WordPress administration does not work
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Hello! The front end works well, but when I work in administration everything loads hard, crashes and uses too many resources from the server (I increased the hosting resources as much as I could).
I am attaching the error log and data from cpanel and wp-admin to you.
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This topic was modified 3 years, 5 months ago by
andreiv30.
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Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
I disabled the modules, the same problem. I am attaching another error log in which it says that something from the theme is giving an error … I don’t know exactly what it means.
You can try it too … your login details are above.
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The last one:
[16-Feb-2022 08:31:35 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/quicktech/public_html/wp-content/themes/woodmart/inc/builder/elements/abstract/Element.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home2/quicktech/public_html/wp-content/themes/woodmart/inc/builder/Elements.php on line 49
Hello,
Have you got this message when you disabled all the plugins? Please insert the site admin access into the Private content below the message area.
Best Regards
That error is the last line in the error log. It can also be from woocommerce. I can’t explain how …
You can test whatever you think. There is no problem.
Hello,
We have checked the logs of our theme and there are no errors. Most errors are caused by other plugins. Please describe the steps to reproduce the problem.
Best Regards