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XTemos Headers Manager

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  • #352974

    tushar_200727
    Participant

    Cannot delete header elements
    cannot make other header default
    cannot delete a specific header

    why?

    #352975

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #353281

    tushar_200727
    Participant

    I have deactivated all other plugins except your listed ones.

    after than it worked instantly.

    but now its not working again (tried deactivate plugin method)

    #353301

    Hello,

    I have added a Text element to the header builder and it works: https://gyazo.com/aaa50268a8493a5735aaf7de8c596417

    I have deleted the text and it disappeared.

    You can select the appropriate header layout in the new header creation.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)