Hover on products at Ajax products tabs
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Hello,
There is an Ajax products tabs on our homepage. Some product tabs shows WPBakery codes copied below when hover on products:
[vc_row][vc_column][vc_column_text woodmart_inline=”no”
How can we fix this?
Please see attached image for clarification.
Thank you
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Hello,
Please deactivate all the third party plugins and provide the admin panel login details of the website.
Best Regards
Hello Aizaz,
Sorry for the delay. We have created a staging site and you may find credentials below.
Thank you
Hello,
You are not using the latest version of the theme. Please update the theme and Recommended plugins and then check back.
Please read our detailed documentation for help:
https://xtemos.com/woodmart-6-3-update-announce/
Best Regards
Hello,
I have updated the latest version of the theme and Recommended plugins however the problem still exists.
Product tab hover doesn’t work properly when Data Source selected as List of IDs, Best Sellers, and Top Rated products.
Any help will be appreciated.
Hello,
You are not using the latest version of the theme. Still using the old version of the theme https://ibb.co/X7Z6tN1
Please update the theme and Recommended plugins and then check back.
Please read our detailed documentation for help:
https://xtemos.com/woodmart-6-3-update-announce/
Best Regards
Hello,
Thank you for your reply. I have updated my staging site also, could you please check again?
Hello,
I have found that you didn’t use WPBakery shortcodes or any text in product short description https://ibb.co/4Pmnk4Q while you have selected the hover content as Excerpt from Theme settings: https://ibb.co/1G5ZdfZ So you should add the content in the Product short description area then check back the product hover in the tabs, I did it for one of the product: https://ibb.co/BK0dSL6
Best Regards.