Home New Guten Forums WoodMart support forum Issue when activating a new plugin

Issue when activating a new plugin

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #357510

    globalcs
    Participant

    Hello, Im activating a new plugin and the demo website crashes. I get a blank screen that reads “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
    My whole wordpress website goes down. I have to go via FTP and rename the plugin folder to something else before I can access the backend again.
    I do get an email afterwards:

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Woodmart Core.

    First, visit your website (http://gcs.la/demo/sephardic/) and check for any visible issues. Next, visit the page where the error was caught (http://gcs.la/demo/sephardic/demo/sephardic/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    http://gcs.la/demo/sephardic/wp-login.php?action=enter_recovery_mode&rm_token=LTzPDSkXjkNWzLA64fqRFL&rm_key=srfgHj0JkW0e3aJQFnX84f

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.9.1
    Current theme: Woodmart Child (version 1.0.0)
    Current plugin: Woodmart Core (version 1.0.31)
    PHP version 7.3.33

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 120 of the file /home/gcs/public_html/demo/sephardic/wp-content/plugins/woodmart-core/vendor/opauth/twitteroauth/OAuth.php. Error message: Cannot declare class OAuthSignatureMethod_HMAC_SHA1, because the name is already in use

    ******
    Any ideas on how to fix this?

    #357569

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #363823

    globalcs
    Participant

    Thank you, I was able to fix it. The plugin was using the same Twitter authorization code

    #363909

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

Viewing 4 posts - 1 through 4 (of 4 total)