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Widget Product (Grid or Carousel)

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #357808

    Gboerlage
    Participant

    Hi,

    I have a question. The product widget gives the option to choose category or tag. But when I enter 2 or more characters from one of my excisting tags or cateogry: nothing is found. So this elements does not seem to work? Might be minor. Can someone tell me what I do wrong/

    #357823

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #357833

    Gboerlage
    Participant

    Hi,

    I posted 2 problems, so User information is for both. see private content. I think this problem is not related to the recent update, but I think this was always not functioning

    #post-357826
    #post-357823

    I’ve deactived most of the plugins. Some critical remain. Hope it’s oke

    Greetings,
    Gerard

    #357884

    Artem Temos
    Keymaster

    We just tested this on your website and it works correctly. Here is a screenshot https://gyazo.com/3447f2b68fe43cb86747b6444af6a425

    #357893

    Gboerlage
    Participant

    Sorry,

    I don’t understand. See the screenschot. This is a new page where I wan’t e Productgrid. You see I put in ‘ Bad’ this is one of my categories. Nothing is found. What’s the differents? Where did you tested it and got it working?

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    #357902

    Artem Temos
    Keymaster

    Yes, we see this problem. Please, disable all external plugins and send us your FTP access so we can check what is wrong.

    #357927

    Gboerlage
    Participant

    I shut down many plugins earlier. Now only woocommerce and woodmart core remain. My site doesn’t work at the moment.
    See private

    #357946

    Artem Temos
    Keymaster

    It seems like your product attributes are corrupted and that is why they can’t be loaded there. Maybe you used some import mechanism and now they don’t work at all. You need to delete all imported attributes or fix them somehow.

    You can check it by yourself following this video https://monosnap.com/file/oUKJGboM5avs4YiWRqBWT5z54VAzgd

    #357953

    Gboerlage
    Participant

    Will try that…Let you now

    #357978

    Gboerlage
    Participant

    Yes, deleted the empty ones. Now it works. Thanks.

    #358088

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 11 posts - 1 through 11 (of 11 total)

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