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Critical error

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 6, 2022 at 10:19 am #357820

    Gboerlage
    Participant

    Hi there,

    After installing the update I’m not able to adjust theme settings anymore. When I click on Product Archive (for example) nothing happens. I can’t change anything. Looked for errors and found one below. Don’t know if it is related..

    I get a critical error. Put the details in Private content part

    Can you help?

    March 6, 2022 at 10:45 am #357826

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    March 6, 2022 at 11:16 am #357834

    Gboerlage
    Participant

    Hi,

    I posted 2 problems, so User information is for both. see private content

    #post-357826
    #post-357823

    I’ve deactived most of the plugins. Some critical remain. Hope it’s oke

    Greetings,
    Gerard

    March 6, 2022 at 11:56 am #357854

    Gboerlage
    Participant

    Hi,

    Forget the FTP see below

    March 6, 2022 at 1:28 pm #357865

    Artem Temos
    Keymaster

    We don’t see any errors now. Could you please check how it works and send a screenshot if you still have any problems?

    March 6, 2022 at 2:44 pm #357908

    Gboerlage
    Participant

    Critical error is not so critical, I understand?

    Problem is still there (tried to log in to 2 computers) In the theme settings, when I want to adjust options for Product Archive and I push this button (menu option), nothing happens. Can’t change the options.

    This is different after updating. I understand you can push the menu options ‘ product grid, product styles etc..’ succesfully?. I can only show you a screenshot of the menu

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    March 6, 2022 at 2:59 pm #357924

    Artem Temos
    Keymaster

    Try to go to Dashboard -> WoodMart -> Patcher and apply the patch 357913. Let us know if the problem remains.

    March 6, 2022 at 3:05 pm #357930

    Gboerlage
    Participant

    Yes, this helped…

    March 6, 2022 at 3:16 pm #357937

    Artem Temos
    Keymaster

    Great, let us know if you have any questions.

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