Again trouble with selections!
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Hi,
Unfortunately there is again a problem with the selection in the shop. Just like the last time I select a Brand then the results are showing but then I select another category then all the results are gone!
My customer gets annoyed and so am I. I am developing another store for him in Woodmart, but if this theme is unstable then I need to use another theme for now and other stores.
I already deactivated and activated the theme and updatet all the plugins and theme, but the problem is not solved.
Please help soon.
Thanks.
Hello,
We just tested this on your website and it works correctly for us. Here is a short video https://gyazo.com/ed8dc73782e02cc2c7391a31d8c3acf2
Kind Regards
Hi,
Please select a brand and them a year of manufacture or model or select material or select seat/sofa type. All the combinations don’t work!!
Hope to hear from you soon.
Please, disable all plugins temporarily so we can check what is wrong.
Hi,
I disabled all the plugins excluded Elementor + Elementor Pro. You are allowed to disabled also these plugins if necessary.
Please, send us your FTP access as well.
We have cleared WooCommerce transients wc_layered_nav_counts_ and now it seems to work correctly. Please, check how it works from your side.
Hi Artem,
Yes problem solved. Thanks!
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