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Update them not work

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • March 8, 2022 at 12:26 pm #358735

    magi
    Participant

    the theme update did not work, I can activate neither the child theme nor woodmart

    March 8, 2022 at 3:02 pm #358790

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access so we could disable all external plugins and check what is wrong with the theme if the error remains.

    Kind Regards

    March 8, 2022 at 3:52 pm #358815

    magi
    Participant

    voici plus bas les infos en privé

    March 8, 2022 at 3:57 pm #358816

    Artem Temos
    Keymaster

    Sorry, but we can’t access with this information. Check this screenshot https://monosnap.com/file/795hRaExVVOtr85CWuiD9TNC2HbdIj

    March 8, 2022 at 4:33 pm #358827

    magi
    Participant

    ok je vous renvoie

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    March 8, 2022 at 5:32 pm #358839

    magi
    Participant

    I send you the FTP info I see that there was an error in your capture

    March 9, 2022 at 8:22 am #359027

    Artem Temos
    Keymaster

    As we can see, you didn’t upload our new theme version to your website. Please, upload our theme folder manually via FTP or cpanel. You can download the latest version of the theme on ThemeForest.

    Kind Regards

    March 9, 2022 at 10:39 am #359111

    magi
    Participant

    I put the latest version of woodmart I downloaded themeforest but does not work more

    March 9, 2022 at 1:04 pm #359179

    magi
    Participant

    my version php version php : alt-php74

    March 9, 2022 at 3:47 pm #359258

    Artem Temos
    Keymaster

    Please, check how your website works now.

    March 9, 2022 at 7:39 pm #359300

    magi
    Participant

    I have error message again

    I know more what to do because I liked the theme and I have a lot of stock in it and I would not want to be forced to do it again

    • This reply was modified 3 years, 9 months ago by magi.
    March 10, 2022 at 7:23 am #359374

    Artem Temos
    Keymaster

    Hello,

    Please, check how your website works now.

    March 10, 2022 at 2:03 pm #359634

    magi
    Participant

    yes it works, is what I leave the two woodmart folders thank you I would look to put in French words because I change them but when an update its return in English

    March 10, 2022 at 2:18 pm #359641

    Artem Temos
    Keymaster

    Hello,

    You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    IMPORTANT: You need to keep translation files in the wp-content/languages/themes folder and not in the theme folder to prevent losing translations after the update.

    Best Regards

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Viewing 14 posts - 1 through 14 (of 14 total)