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Age verification-Terms and condition-Categories-widget problems.

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  • March 8, 2022 at 9:54 pm #358873

    ardasemse
    Participant

    Hi , I have some bugs in my website. If you can solve it I will appricated.

    1)Age verification cannot be closed in theme menu.It shows up even it is closed. Itried many times but it is not closed.
    2)Terms and condition check on the checkout part showing strange codes I put it on the picture
    3)Categories part of the shop page elements are not equilly disturubed space between them not equal seems off grid I put it on the picture as well .
    4)Most importantly my widget customization part is not working any more need to fix this asap.

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    March 9, 2022 at 12:42 am #358902

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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