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Main image and thumbnail issues on product page after theme update

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • March 9, 2022 at 1:54 pm #359202

    wildguitars
    Participant

    Hi guys,
    Please view the following video:
    https://we.tl/t-TcEoWxhFIN

    The thumbnail size and spacing has become messed up after the update. Also, the main image doesn’t take up the entire width unless you hover over it; it has white spacing on both sides by default.

    You can use the following links to troubleshoot:
    https://www.wildguitars.co.il/product/dingwall-10897/
    https://www.wildguitars.co.il/product/music-man-h01497/

    Thanks,
    Tom

    March 9, 2022 at 3:40 pm #359253

    Artem Temos
    Keymaster

    Hello,

    Please, disable the child theme temporarily so we can check what is wrong.

    Kind Regards

    March 10, 2022 at 7:46 am #359388

    wildguitars
    Participant

    Hi Artem,
    It looks like my developer was able to solve these issues by modifying the code. Perhaps you can take a look and see that everything is okay? We cannot disable the child theme on our live website, for obvious reasons.

    March 11, 2022 at 8:38 am #359824

    Bogdan Donovan
    Keymaster

    Hi,

    Unfortunately, we cant support customization code done by third-party developers. To ensure correct operation we recommend you check the new single product page file from the latest theme update and create customization from the scratch.

    Thanks for your support. Kind Regards

    March 30, 2022 at 9:35 am #365176

    wildguitars
    Participant

    I apologize for the delay in my reply, Bogdan. Thank for your support.

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Viewing 5 posts - 1 through 5 (of 5 total)

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