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Mobile menu not working

Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 11, 2022 at 12:28 pm #359912

    misefacerau
    Participant

    hi,

    when i try to open the mobile menu on https://licensio.ro nothing happen

    in console appear this “loading html dropdowns returns wrong data – Can’t load HTML blocks with AJAX”

    some problem here :
    https://licensio.ro/wp-content/themes/woodmart/js/scripts/menu/menuDropdownsAJAX.min.js?ver=6.3.2

    what i can do ?

    March 11, 2022 at 12:36 pm #359921

    misefacerau
    Participant

    i lave here print with manu and header

    Attachments:
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    March 11, 2022 at 3:29 pm #359980

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    March 13, 2022 at 4:58 pm #360316

    misefacerau
    Participant

    ok, i leave here acc details

    March 14, 2022 at 8:00 am #360431

    Artem Temos
    Keymaster

    Please, keep all external plugins turned off and switch to the parent theme if you are using the child theme.

    March 14, 2022 at 9:04 am #360475

    misefacerau
    Participant

    the website it’s live, i cant disable all plugins for long time, i put website in maintenance mode and disable all external for moment, pls reply fast.

    i switch to parent theme.

    March 14, 2022 at 9:15 am #360484

    Artem Temos
    Keymaster

    As we can see, the mobile menu now works as expected https://gyazo.com/4c680fc4a16aec7017f9ad20069a3d30

    March 14, 2022 at 9:28 am #360491

    misefacerau
    Participant

    :)) wtf .. ok, i activate all plugins and the problem appear when i activate elementor plugin. How can i resolve this bug ? can you help me with something ?

    March 14, 2022 at 11:17 am #360546

    misefacerau
    Participant

    hi again, have some ideas what can i do to resolve this ?

    thanks

    March 14, 2022 at 11:52 am #360572

    Artem Temos
    Keymaster

    Please, keep all plugins turned off except Elementor so we can check again.

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Viewing 10 posts - 1 through 10 (of 10 total)