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Product filters no longer work.

Viewing 16 posts - 1 through 16 (of 16 total)
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  • March 11, 2022 at 9:41 pm #360032

    Pila Stone
    Participant

    My product filters no longer work. This means that only the price filter is displayed. All other filters are gone although still entered in the widgets.
    I have no idea whether it was no longer possible before or after the update to the new theme update.

    March 11, 2022 at 10:49 pm #360034

    Pila Stone
    Participant

    On the shop page, after recreating the lookup table, nothing is displayed on the individual product page.

    March 12, 2022 at 8:27 am #360098

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

    Kind Regards

    March 12, 2022 at 8:48 am #360103

    Pila Stone
    Participant

    I have made. It is also displayed again on the shop overview page. But not on the individual product page.

    March 12, 2022 at 9:52 am #360123

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    March 12, 2022 at 10:32 am #360130

    Pila Stone
    Participant

    I installed and tested the WooCommerce storefront. It still doesn’t show up.
    What else I noticed:
    With the WoodMart theme, I also added the widget for “Last viewed products” to the single product widget area. After activating the WooCommerce Storefront Theme, the widget (last viewed products) is also displayed, just not the other filters.
    But if I activate the WoodMart theme again, the “Last viewed products” widget is deleted from the widget area so that it no longer exists and has to be reinserted into the widget.

    March 12, 2022 at 3:24 pm #360193

    Artem Temos
    Keymaster

    It is a general WordPress problem that widget might lose their positions when you switch between themes. You just need to add them to your sidebars again.

    As for the filters problem, it is a WooCommerce bug. Usually, lookup regenaration helps.

    March 12, 2022 at 4:41 pm #360210

    Pila Stone
    Participant

    OK, I understand about the subject change. It’s not a problem either, since you normally don’t change the theme. I just noticed.

    Nevertheless, the filter is not displayed on the individual product page. I did the lookup regeneration. Then the filters were also displayed on the shop page, just not on the individual product page. But I can insert other widgets there, which are then also displayed. So it must be somewhere else.

    March 13, 2022 at 11:03 am #360264

    Artem Temos
    Keymaster

    Could you please send us a screenshot of the widget you use? Also, show us a screenshot of how this widget works with the default theme.

    March 13, 2022 at 11:10 am #360270

    Pila Stone
    Participant

    you’re welcome

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    March 13, 2022 at 11:13 am #360275

    Pila Stone
    Participant

    last pic

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    March 13, 2022 at 11:18 am #360279

    Artem Temos
    Keymaster

    Filter widgets will not work on a single product page. They show the attributes list on the shop page. And it is not our theme restriction it is how it works in WooCommerce by default.

    Kind Regards

    March 13, 2022 at 2:28 pm #360301

    Pila Stone
    Participant

    Yes, it has to work! It also works in the demo: https://woodmart.xtemos.com/shop/furniture/fiber-base-chair-copy/

    The color filter works e.g.

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    March 14, 2022 at 7:39 am #360425

    Artem Temos
    Keymaster

    But there is no filter widget on the product page even on your screenshot. Maybe you are confusing filters with product variations? Please, clarify your question and mark what do you call “filters” on your screenshot.

    March 14, 2022 at 8:25 am #360448

    Pila Stone
    Participant

    A product variation is also not displayed.

    March 14, 2022 at 9:10 am #360478

    Artem Temos
    Keymaster

    Make sure that your product has these variations. Also, send us a screenshot of how it looks with the default WordPress theme.

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Viewing 16 posts - 1 through 16 (of 16 total)