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Description is not visible in frontend.

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  • #360182

    Wereldmarkt
    Participant

    Description is not visible in frontend.

    Hello,

    Every product on the site has a description in the backend. but on the front end it is not visible.

    How do we solve this?

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    #360190

    Artem Temos
    Keymaster

    Hello,

    As a workaround, try to edit two files
    woodmart/woocommerce/single-product/tabs/description.php
    and

    woodmart/inc/modules/layouts/elementor/single-product/class-content.php

    and replace the following line

    echo Plugin::$instance->frontend->get_builder_content( get_the_ID(), $is_edit_mode );

    with this one

    the_content();

    Kind Regards

    #360198

    Wereldmarkt
    Participant

    I get this error: Scrape key check failed. Please try again.

    #360262

    Artem Temos
    Keymaster

    Could you please send us a screenshot of the error? Also, make sure that you changed your files correctly as per the instruction.

    #360281

    Wereldmarkt
    Participant

    There is another issue related to this. There are no main product picture shown on the site except on the product page. I have woodmart turned off and storefront activated. Everything is working fine there. And the description shows up and the pictures.

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    #360421

    Artem Temos
    Keymaster

    Have you tried to change the files as we proposed? Please, send us screenshots of these lines of code modified in your files so we can check if everything is correct.

    #360566

    Wereldmarkt
    Participant

    thank you the descriptions works now, only the photos are not visible in the front end except on the product page.

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    #360576

    Artem Temos
    Keymaster

    Please, switch to the parent theme and disable all external plugins temporarily so we can check what is wrong.

    #360589

    Wereldmarkt
    Participant

    I found out if I disable the plugin WOOSA, then there are no more photos in the backend either (dropshipping plugin). I have spoken to them and they syncing the photos from an external server. So the photos are not stored themselves on my wordpress. So they indicate that the theme should be able to show the photos from an additional server.

    The funny thing is that all the photos are visible on the product page but not on the rest of the site (shoppage, home page etc)

    How can we make it possible for the theme to display the photos from an external server that is being synced

    #360602

    Artem Temos
    Keymaster

    Hello,

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_action( 'init', function() {
    	add_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );
    	remove_action( 'woocommerce_before_shop_loop_item_title', 'woodmart_template_loop_product_thumbnail', 10 );
    }, 1100 );

    Best Regards

    #360614

    Wereldmarkt
    Participant

    PERFECT!thank you

    #360619

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

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