memory on our host server

This topic has 5 replies, 3 voices, and was last updated 3 years, 5 months ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

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March 13, 2022 at 1:31 pm #360293

smart365
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93 / 5 000
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After installing your template, your template saturates the memory on our host server
here are the logs from our server

93.177.90.188 – – [13/Mar/2022:12:29:14 +0100] “POST /?wc-ajax=get_refreshed_fragments HTTP/1.1” 200 5806 “https://smart365.pl/”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 2179 6244 smart365
964 106 0 0
93.177.90.188 – – [13/Mar/2022:12:29:24 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 47 “https://smart365.pl/wp-admin/admin.php?page=woodmart_dashboard&tab=patcher”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 2540 562 smart365
976 88 0 0
93.177.90.188 – – [13/Mar/2022:12:30:00 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 47 “https://smart365.pl/wp-admin/admin.php?page=xtemos_options&tab=api_integrations_section&instagram_account_id=17841452509991182&instagram_access_token=EAAFZBqwjZCl7ABAJJDezJrxknEI4HaxnyZAkQJ1yRLeWC5fVrH8KAcbQina6zsab1IiHwqPyfqv3gEiIt2nZBtprpWIblbszXPElM8iim7hNxITR7tbosOxTAHBBgqkgDQcSp5d08xXMbm6XJt0vBbybinNZBsFDIVGORZBZAHOzGU6StU4S78Kml78PVjTiozZCrkWbjesSFfDPIftxcJLtdgdSRFPUOVeHIhHX3yClC5aUFH1gsi1c”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 3410 5334 smart365
1014 126 0 0
93.177.90.188 – – [13/Mar/2022:12:30:54 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 77 “https://smart365.pl/wp-admin/post.php?post=10241&action=elementor”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 3000 729 smart365
1008 125 0 0
93.177.90.188 – – [13/Mar/2022:12:31:00 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 47 “https://smart365.pl/wp-admin/admin.php?page=xtemos_options&tab=api_integrations_section&instagram_account_id=17841452509991182&instagram_access_token=EAAFZBqwjZCl7ABAJJDezJrxknEI4HaxnyZAkQJ1yRLeWC5fVrH8KAcbQina6zsab1IiHwqPyfqv3gEiIt2nZBtprpWIblbszXPElM8iim7hNxITR7tbosOxTAHBBgqkgDQcSp5d08xXMbm6XJt0vBbybinNZBsFDIVGORZBZAHOzGU6StU4S78Kml78PVjTiozZCrkWbjesSFfDPIftxcJLtdgdSRFPUOVeHIhHX3yClC5aUFH1gsi1c”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 2832 562 smart365
971 75 0 0
93.177.90.188 – – [13/Mar/2022:12:31:25 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 47 “https://smart365.pl/wp-admin/admin.php?page=woodmart_dashboard&tab=patcher”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 2987 699 smart365
994 139 0 0
93.177.90.188 – – [13/Mar/2022:12:32:00 +0100] “POST /wp-admin/admin-ajax.php HTTP/1.1” 200 47 “https://smart365.pl/wp-admin/admin.php?page=xtemos_options&tab=api_integrations_section&instagram_account_id=17841452509991182&instagram_access_token=EAAFZBqwjZCl7ABAJJDezJrxknEI4HaxnyZAkQJ1yRLeWC5fVrH8KAcbQina6zsab1IiHwqPyfqv3gEiIt2nZBtprpWIblbszXPElM8iim7hNxITR7tbosOxTAHBBgqkgDQcSp5d08xXMbm6XJt0vBbybinNZBsFDIVGORZBZAHOzGU6StU4S78Kml78PVjTiozZCrkWbjesSFfDPIftxcJLtdgdSRFPUOVeHIhHX3yClC5aUFH1gsi1c”
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36” 3307 699 smart365
982 128 0 0

March 13, 2022 at 6:18 pm #360325

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

March 14, 2022 at 7:07 am #360407

smart365
Participant

most often this type of problem occurs with a widget
now other plugins are disabled

March 14, 2022 at 9:59 am #360512

Artem Temos
Keymaster

Hello,

Could you please describe how exactly can we reproduce the problem on your website? Send us a step by step instructions.

Kind Regards

March 14, 2022 at 10:17 am #360528

smart365
Participant

an attempt to enter the widget would drain the server’s memory

appearance / widgets

and sometimes an attempt to modify an entry in elementor, but there is always a problem in the widget, it just won’t load
my browser is edge

March 14, 2022 at 1:07 pm #360612

Artem Temos
Keymaster

Hello,

It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

Kind Regards
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