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Product Categories widget not showing titles in mobile and tablet view

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 15, 2022 at 10:39 pm #361138

    pharmacy1
    Participant

    Hi.
    We are using the PRODUCTS CATEGORIES widget in our home page.
    When in desktop view the titles of the categories are visible , but when in mobile or tablet view , the titles are missing.
    They only show , when we select the “Mask with subcategories” option.In this case, the titles are visible in all three views (desktop,tablet,mobile)
    In other options , like the “default” or “Inherit” the text is visible only in desktop view and the mobile and tablet view has only pictures without text (titles)

    March 16, 2022 at 2:52 am #361200

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look to the settings.

    Best Regards

    March 16, 2022 at 8:55 pm #361444

    pharmacy1
    Participant

    Hello we are sending your admin creds

    March 17, 2022 at 4:39 pm #361771

    Elise Noromit
    Member

    Hello,

    Could you kindly provide the screen to see the problem, I am checking categories and I see the titles: https://gyazo.com/6a3314c673f24afb0bb1e91a29b810fd

    Best Regards

    March 17, 2022 at 8:57 pm #361806

    pharmacy1
    Participant

    Of course you don’t , because we have had selected the “Mask with subcategories” option , the only one that works !!! (we told you that !)

    We have now changed to “default” , check again the PRODUCTS CATEGORIES widget , both in desktop and mobile view to see the missing text (in mobile view).
    https://i.postimg.cc/wT6Vx0y4/sa.jpg

    March 18, 2022 at 1:52 am #361859

    Elise Noromit
    Member

    Hello,

    I still see the titles: https://gyazo.com/f8aa7ff37df6294f86671e7ad17f7f3f

    They are white.

    Best Regards

    March 18, 2022 at 6:16 am #361877

    pharmacy1
    Participant

    Plese check it on MOBILE PHONE !!!!
    The problem is on the mobile view !

    I cannot express it more clearly !

    Use your mobile phone !!!!

    March 18, 2022 at 11:11 am #362000

    Elise Noromit
    Member

    Hello,

    The titles go under the image on mobile. You have set white color and it is not visible on the white background: https://gyazo.com/09e5208286ef5b6e83a3b2d5e574befa

    Please add this code to the Theme Settings > Custom CSS > Mobile/Tablet:

    body .wd-entities-title {
color:black!important;
}

    Best Regards

    March 18, 2022 at 6:28 pm #362159

    pharmacy1
    Participant

    Wow !!
    Thank you very much !
    But , why do you have set the text in the mobile layout this way ?
    Wouldn’t be much better to be on the image ? Do you have a custom CSS code for this?

    Thanks again !

    March 19, 2022 at 1:58 am #362210

    Elise Noromit
    Member

    Hello,

    We cannot move the title on the image, as it may be of different lengths and there is no space enough for it.

    One of the plugin styles may set this white color or your theme settings. They are visible on image and not visible on white background.

    If you have any questions please feel free to contact us.

    Best Regards

    May 15, 2023 at 4:31 pm #467041

    mhnnas
    Participant

    Hello,
    I can’t figure out how to display the full product title on the mobile version
    Can you help me?

    Attachments:
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    May 17, 2023 at 12:52 am #467479

    Elise Noromit
    Member

    Hello,

    You need to disable the Product title limit in the Theme Settings > Product Archives > Product style: https://gyazo.com/1abf73e975b58db7036abd38bd89a0fa

    You can configure disabling for mobile only creating Theme preset: https://xtemos.com/docs-topic/theme-settings-presets/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)