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Split: issue with theme custom css! :(

Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 16, 2022 at 5:59 pm #361425

    powas
    Participant

    Hi! I have the same issue that the custom CSS sometimes doesn´t load.

    Could you resolve this?

    Thanks,

    March 17, 2022 at 10:18 am #361605

    Elise Noromit
    Member

    Hello,

    Please restore the site from the backup, deactivate all the plugins, update the theme, update the plugins in Appearance > Install plugins.

    Then activate the plugins in Appearance > Install plugins and then activate other plugins one by one to detect which one causes the problem. We recommend updating other plugins as well before activating.

    Please let us know if the problem presists.

    Best Regards

    March 17, 2022 at 11:53 pm #361834

    Elise Noromit
    Member

    Hello,

    Have you solved the problem?

    Best Regards

    March 18, 2022 at 4:25 pm #362138

    powas
    Participant

    Hi! no! I have detected that the problem appears when I make a change on my page. The first time I load it after changes, the CSS does not load correctly.

    I attached a capture of the code when that happens.

    Thanks

    Attachments:
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    March 19, 2022 at 1:45 am #362207

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)