Issue after installing elementor pro
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Hi guys,
I have an issue. after installing elementor pro few sections on site are not working in mobile.
I am referring to main menu on mobile + footer links + products’s pictures.
when I turn it off, everything is coming back to life.
your assistance pls
Hi,
We have checked your site and it is working normally. Maby “Elementor Pro” is disabled now? If it does please provide us with admin access so we can log in, temporarily enable the plugin, and check the cause of the issue.
Kind Regards
Hi,
No, elementor pro is active now and I tried via developer tool on safari (via Mac) and everything is working ok . I also tried via other few mobiles and all seems to be ok . however on my personal iPhone 7 all links are disabled .
We have checked your site on different devices including iPhone and all links are working normally on it (check the video https://drive.google.com/file/d/1_ODtvNzsQGxKRzaynucTOZfXpDLxbzzM/view). If you facing an issue only on one device try to clear the browser cheche on it, check this issue in incognito mode or in another browser.
Kind Regards
Thank you Bogdan,
I tried to clear caches from the browsers, it didnt work. I tried to install different browser (chrome) , and it didnt work as well. another weird thing is that I figured out that the main page didnt work on iPhone 7 but when I click on shopping cart and it go to shopping cart page, everything is working on this page.
I afraid publishing our website so customers with iPhone may face same issues.
Hello,
It looks like a conflict between WP Rocket and Elementor Pro. When they are activated there is a JS error on iPhone that breaks all JS scripts. Here is a screenshot https://gyazo.com/43b11fc4d81bff63e432afbc3a06013
It is not related to WoodMart and when we test with the default theme it doesn’t work correctly either. You need to contact plugin developers for help on this matter.
Kind Regards
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