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Shipping cost issue

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  • March 20, 2022 at 3:24 pm #362440

    aleksandreeu
    Participant

    Hi, I have an online shop with your theme, that works on 3 languages.
    I have found an shipping issue.
    One of the shipping options is “Zásilkovna Pick-up point” that costs some price.
    In th original language it shows OK, but as soon as I translate web into Russian or nglish language, price disappeares, and shipping is for free.

    This shipping option is available for the Czech republic shipping address and Slovakia.

    Can youplease recommend and have a look what is the problem in? I think it is based on some updates as before I did not havw this issue.

    In settings everything is OK in all languages price is written.

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    March 21, 2022 at 8:26 am #362580

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not. Because shipping is woocommerce functionality and our theme doesn’t influence.

    Best Regards

    March 21, 2022 at 6:51 pm #362793

    aleksandreeu
    Participant

    I tried on test.zgruzie.cz and the issue repeats there as well.

    March 22, 2022 at 6:14 am #362863

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    As the issue is the same with the default wordpress theme which clears that the issue is not from our theme.

    Sorry but we could not help you with this. You can try asking woocommerce support for help.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)